Corning Incorporated · 15 hours ago
Service Now Product Owner, ITSM
Charlotte, NC, US, 28216
Full-time
Hybrid
Senior Level
$149K/yr - $205K/yr
5+ years expCorning Incorporated is a leading innovator in glass, ceramic, and materials science, seeking a ServiceNow Product Owner to ensure successful delivery and optimization of ServiceNow solutions across enterprise environments. The role involves leading ServiceNow module implementation, collaborating with stakeholders, and managing integrations with third-party systems.
Manufacturing
No H1B
Responsibilities
Lead ServiceNow module implementation and configuration
Collaborate with stakeholders to gather and refine requirements
Ensure adherence to best practices and governance standards
Perform quality assurance and validation of platform changes
Provide mentorship and guidance to junior team members
Manage integrations with third-party systems
Support continuous improvement and innovation initiatives
Develop and maintain technical documentation
Coordinate with cross-functional teams for project success
Ensure compliance with security and regulatory requirements
Qualification
Required
Strong understanding of ServiceNow architecture and workflows
Experience with integrations and data migration
Excellent communication and stakeholder management skills
Advanced module expertise: ITSM required, and one or more areas preferred:(ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio)
Minimum 5+ years of hands-on ServiceNow experience
Experience in large-scale enterprise implementations
Leadership experience managing cross-functional teams
Strong ITIL and digital transformation background
Proven track record of delivering complex ServiceNow projects
Bachelor's degree in computer science, Information Technology, or related field
Required: ServiceNow Certified System Administrator, ITIL V3/V4, Scrum Master Certification or SAFe (Scaled Agile Framework)
Preferred
ServiceNow Implementation Specialist (CIS-ITSM, CIS-ITOM, CIS, ServiceNow Application Developer (CAD)
Benefits
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well.
100% company-paid pension benefit with fixed contributions that grow throughout your career.
Matching contributions to your 401(k) savings plan.
Medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Company
Corning Incorporated
Corning is a manufacturer of glass, ceramics, and related materials.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gabrielle Bailey
CEO & Executive Communications
Steve Warneke
Chief of Staff to the CEO
Recent News
EIN Presswire
2025-10-28
Benzinga.com
2025-08-22
Research and Markets
2025-08-18
Company data provided by crunchbase