PS Logistics · 11 hours ago
Cross Border Account Manager
Indianapolis, IN, USA
Full-time
Onsite
Mid Level
$65K/yr - $65K/yrPS Logistics is a company that focuses on moving business forward through various logistics services. The Cross Border Account Manager is responsible for managing relationships with cross-border customers, driving retention and revenue growth, and ensuring successful implementation of services through effective onboarding and operational reporting.
LogisticsTransportation
Responsibilities
Serve as the primary point of contact for cross-border customers, building strong relationships to retain business and grow wallet share through consultative selling
Lead monthly and quarterly business reviews, providing customers with operational and service performance data, and ensuring visibility into success metrics
Identify opportunities for revenue growth, engineering savings, and margin improvement by partnering with Operations and leveraging TA service modes and expertise
Participate in and lead RFQs and spot quote opportunities, coordinating internal and external stakeholders to deliver timely and competitive solutions
Lead onboarding of new and returning customers, ensuring scope alignment, execution readiness, rate card maintenance, and contract rate audits
Qualification
Required
Bachelor's degree in Supply Chain Management, Business, or a related field required
Experience in Account Management or Inside Sales required
Background in logistics operations with an emphasis on problem-solving and network development
Proficiency with logistics and business software, including McLeod, MercuryGate, CRM systems, Microsoft Office Suite, and Power BI
Comfortable using standard office tools and technology
Customer-centric with a strong service mindset
Operationally proficient with high attention to detail
Strong communicator, both written and verbal
Highly organized, able to manage multiple priorities simultaneously
Collaborative team player who thrives in a cross-functional environment
Benefits
Accrue up to five days PTO in first year.
Two-weeks vacation, plus one week PTO accrue on first anniversary
Medical, Dental, Vision, Life Insurance, Disability
Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program
Company
PS Logistics
1810 Ace C Ensley, Birmingham, AL, 35218,USA It is a sub-organization of P & S Transportation.
Founded in 2004
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Gamut CapitalOne Equity Partners
2021-06-25Private Equity
2018-01-01Private Equity
Leadership Team
B
Brian Barze
CFO
Recent News
The Business Journals
2024-12-28
Commercial Carrier Journal
2024-05-05
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