OmniForce Solutions · 4 days ago
Channel Operations Specialist
Plano, TX
Contract
Onsite
Entry Level
2+ years expOmniForce Solutions operates at the crossroads of energy and home services, aiming to streamline customers' lives with innovative solutions. The Channel Operations Specialist will ensure a best-in-class broker experience by managing onboarding agreements and commission payments while analyzing data to improve team performance and support strategic growth initiatives.
Bookkeeping and PayrollRecruitingStaffing Agency
Hiring Manager
Emily Thompson
Responsibilities
Perform the operational tasks required to generate broker and other commission type payments
Under supervision, review broker agreements, external third-party data, and collaborate with Sales to vet, contract, and onboard new brokers; provide ongoing support during the lifecycle of the broker relationship
Under leadership direction, contribute to the implementation of Channel Operations reporting, systems, and process improvement changes, M&A integration and automation projects to evolve a Brand Broker Experience. Update fit-for-purpose SOPs, onboarding guides, and lifecycle playbooks as required
With oversight, generate business and financial analysis models as required, conduct Financial and Business Reporting on broker commissions, as well as Ad-Hoc reporting requests by management and other key stakeholders
Resolve customer issues & support root cause analysis to determine if there are broader impacts
Performs all aspects of work with a high degree of effectiveness, efficiency and accuracy
Qualification
Required
2+ years of experience in high-volume transaction processing/billing, back-office operations, or operations analysis and reporting
Strong problem-solving skills
Exceptional communication (verbal and written) and interpersonal skills
Preferred
Bachelor's degree preferred; concentration in Economics, Finance, or Business preferred
Energy industry experience preferred, especially an understanding of utility and the deregulated energy market
Advanced Excel skills; demonstrated expertise in utilizing other Microsoft office applications and reporting tools such as Power BI
Highly driven and self-directed; solid mathematical, analytical, and problem-solving skills; ability to communicate findings, and make recommendations
Effective at working independently; managing multiple activities and meeting deadlines
Company
OmniForce Solutions
OmniForce Solutions is a recruiting firm that offers staffing services and payroll services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Griffin
President & CEO
Company data provided by crunchbase