Caterpillar Inc. · 5 hours ago
Senior Account Manager - Mining
Caterpillar Inc. is a global leader in the manufacturing and sale of construction and mining equipment. The Senior Account Manager will focus on building relationships with dealer partners and driving incremental sales through the Job Site Solutions business model.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Establishing and/or developing relationships with JSS, Cat Financial and Region contacts with which you will be working
Engaging key Dealers through relationship skills and corporate platforms
Identifying new customer prospects with each of the dealers in your area of responsibility and developing those prospects into opportunities
Aligning with Cat Dealer and internal partners (Cat Financial, Region teams) on targeted accounts
Negotiating and closing Job Site Solutions contracts with customers and dealers
Prospecting and growing a profitable customer portfolio
Maintaining and nurturing existing customer relationships within current contracts and accounts
Designing appropriate solutions proposals to generate positive customer outcomes and improve their bottom line
Completing or supporting in-depth machine application and commercial assessments of the customer's site and business operations
Working with Cat Dealers and internal Caterpillar business partners (i.e. product groups, Sales Support team) to spec and price the equipment for fleets in support of solution design
Qualification
Required
Direct field experience working with Caterpillar Dealers and Customers
Commercial Experience
Mining and/or Construction Industry Knowledge
Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Ability to understand and interpret verbal and nonverbal cues of internal & external business partners and know how to effectively respond and navigate forward
Sales and negotiation experience with Customers, Dealers and Contracts
Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors and peers
Knowledge of account management; ability to manage day-to-day activities, providing services and support to existing clients
Knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs
Preferred
Bachelor's degree
Familiarity with the JSS business model
Familiarity with the Cat machine, aftermarket & technology product portfolio
Spanish and/or Portuguese Fluency
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
Recent News
2026-01-22
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