Collections Representative jobs in United States
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Aston Carter · 5 hours ago

Collections Representative

Aston Carter provides world-class corporate talent solutions, and they are seeking an experienced Collections Representative with expertise in lien and claims processes. The role involves managing a high-volume portfolio and ensuring timely and effective collections through various responsibilities including dispute resolution, documentation, and process improvements.

ConsultingHuman ResourcesInformation Technology
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Growth Opportunities

Responsibilities

Perform collection duties of accounts receivable for an assigned area
Complete and document daily collection calls and identify high-risk accounts, placing accounts in suspension within department guidelines
Responsible for timely dispute resolution and negotiation/pay outs within department guidelines
Identify, document, and distribute disputes to the appropriate area for resolution; conduct conferences with sales and/or customers to resolve disputed items
Conduct monthly meetings to communicate collection status of balances on assigned accounts with branch and company management
Prepare preliminary lien notices and bond claims that comply with state statutes to secure account receivable balances. File and record actual lien filings according to State Statutes
Review open AR by project and sign legal documents waiving security rights when applicable
Maintain accurate and up-to-date records of collection activities and prepare reports on performance and trends as needed
Identify and implement process improvements to enhance collection efficiency and effectiveness
Analyze collection data to identify trends, patterns, and areas for improvement

Qualification

Collections experienceBusiness-to-business collectionsLienBond claimsTexas Notice ProcessMicrosoft OfficeAS400 systems/toolsCustomer serviceAttention to detailOrganizational skillsWritten communicationVerbal communication

Required

5+ years of experience in collections, preferably in a construction or manufacturing environment
2+ years of business-to-business collections experience
1+ year of experience with the Texas Notice Process
1+ year of experience with lien releases and waivers
Proficiency in Microsoft Office
Knowledge of mechanic statutes and payment bond claim procedures
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Excellent written and verbal communication skills
Ability to work in a fast-paced environment while maintaining a professional demeanor
Commitment to excellent customer service at all times

Preferred

Familiarity with AS400 systems/tools is preferred
Experience with business-to-business collections and customer service
Lien and bond claims experience is ideal

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

Aston Carter

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Aston Carter is a staffing and recruiting company providing risk and compliance services.

Funding

Current Stage
Late Stage
Total Funding
unknown
2011-01-31Acquired

Leadership Team

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Juan Pablo McCausland-PHR, CDP
Human Resources Business Partner
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Sherry Guevara
Regional Human Resources Partner-West Region
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Company data provided by crunchbase