Authority Brands · 11 hours ago
Business Operations Manager
Atlanta, GA, USA
Full-time
Onsite
Mid Level
3+ years expAuthority Brands is seeking a Business Operations Manager to provide franchisee-centered guidance for a diverse community of franchisees. The role focuses on supporting franchise owners in operational execution, compliance, and business growth through coaching and resource provision.
FranchiseHome and GardenHome ServicesJanitorial Service
Responsibilities
On a proactive and consistent basis, work hand-in-hand with Franchise Owners on operational execution to achieve revenue & profitability targets
Collaborate with the development, adherence, and execution of Franchise Owner operating plans
Utilize business intelligence tools into support of Franchise Owners so they understand how to successfully manage their businesses through metrics
Utilizes office P&L and KPI data to analyze & respond to business trends and opportunities
Provide coaching, support and resources to Franchise Owners including standardized business processes and best practices for office staff, clients, and caregivers
Consult with and provide support to franchisees regarding daily business issues
Engage in immediate problem resolution and/or help franchise owners develop short-term action plans consistent with the franchise model to build a solid foundation
Conduct monthly calls with franchise owners to review progress as projected. Confirm understanding of key KPIs
Review and provide feedback as requested on franchise owners home care license applications
Ensure maintenance of brand standards of the franchise system
Proven ability and experience to consult with and influence experienced business owners and leaders
Proven experience driving measurable performance results
Strong business acumen and ability to read and interpret financial statements and reporting tools
Analyzes and interprets data, identifies areas of concern, and recognizes when there is a problem. Determines compliance within regulations, policies, and procedures. Identifies methods of resolution and options for corrective action
Address compliance & performance issues as directed
Other duties as assigned
Qualification
Required
Undergraduate degree in Business Management or related field or equivalent experience
3 - 5 years' experience with coaching individuals to improvement in a one-on-one basis and/or in a group setting
Experience within franchising or health care industries required
Experience developing training material
Proficient in Microsoft Office 365 tools and SharePoint
Company
Authority Brands
Authority Brands supports individual franchisee growth through providing strong marketing, technology and operational support.
501-1000 employees
H1B Sponsorship
Authority Brands has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BCI
2022-09-20Private Equity
2018-09-24Acquired
Leadership Team
Jay Caiafa
Chief Executive Officer
Recent News
2025-12-15
2025-12-08
2025-11-19
Company data provided by crunchbase