Allstate · 19 hours ago
Property Estimate & Repair Verification Advisor
United States
Full-time
Remote
Mid Level
$77K/yr - $124K/yrAllstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. The Property Claims Estimate & Repair Verification Advisor is responsible for ensuring consistency of estimating practices for the Good Hands Repair Network and compliance with industry best practices and regulations, conducting virtual repair estimate reviews, and supporting Claims and vendor management with complex estimates and escalations.
BankingFinanceFinancial ServicesInsuranceInsurTechVenture Capital
Responsibilities
Proficient in Verisk suite of products: Xactanalysis, Xactimate etc
Completes virtual desk reviews and collaborations of vendor repair estimates and other assigned claims to ensure adherence to estimating best practices and process documentation compliance
Virtually researches and responds to customer escalations, communications, concerns, conflicts or issues by supporting Claims and Vendor Management Teams, and follows up to ensure that customer needs have been met
Makes and maintains a connection with the GHRN by understanding and meeting common needs; enable serving the customer with empathy; and follows up to ensure that customer and Claims Team needs have been met
Develops, manages and audits relationships with GHRN vendors
Monitors network trends and identify potential opportunities for guidelines and program updates
Participates in calibration activities with the Claims organization and Vendor Management
Collaborates with leadership regarding file review results an trends
Provides information on estimate review and reinspection results to ensure GHRN are following Allstate specific guidelines and procedures, and are compliant with industry regulations
Qualification
Required
Proficient in Verisk suite of products: Xactanalysis, Xactimate etc
Completes virtual desk reviews and collaborations of vendor repair estimates and other assigned claims to ensure adherence to estimating best practices and process documentation compliance
Virtually researches and responds to customer escalations, communications, concerns, conflicts or issues by supporting Claims and Vendor Management Teams, and follows up to ensure that customer needs have been met
Makes and maintains a connection with the GHRN by understanding and meeting common needs; enable serving the customer with empathy; and follows up to ensure that customer and Claims Team needs have been met
Develops, manages and audits relationships with GHRN vendors
Monitors network trends and identify potential opportunities for guidelines and program updates
Participates in calibration activities with the Claims organization and Vendor Management
Collaborates with leadership regarding file review results an trends
Provides information on estimate review and reinspection results to ensure GHRN are following Allstate specific guidelines and procedures, and are compliant with industry regulations
Audit Management
Continual Improvement Process
Problem Solving
Process Capability Analysis
Property Insurance
Property Repairs
Quality Control (QC)
Repair Estimating
Transaction Management
XactAnalysis
Xactimate
Benefits
Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back!
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Founded in 1931
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity
1993-06-11IPO
Leadership Team
Jonathan Adkisson
SVP & General Manager - Direct Distribution
Guy Hill
Executive Vice President, Product Management
Recent News
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