ABA Centers of Georgia · 18 hours ago
Executive IT Support Technician
Fort Lauderdale, Florida, United States
Full-time
Onsite
Mid LevelICBD is a robust single-family office focused on private investment and business development, supporting exceptional companies in healthcare, technology, and beyond. As an Executive IT Support Technician, you will manage sophisticated IT, AV, and smart systems for senior leadership, ensuring seamless technology support across various environments.
Mental Health Care
Responsibilities
Configure, support, and maintain smart home devices, including ADT, IAQUALINK, YALE, CARRIER HOME, MY LINK, RESIDEO, TC, HI-CONNECT, MYQ, LUTRON, HEOS, DOORBIRD, EWELINK, TRANE HOME SYSTEM, PERFIWARE, BENINCA, and HOMELINK
Manage and support AV systems for virtual meetings, including Zoom, OWL Systems, and Barco Video Conference Systems, ensuring seamless execution of meetings and addressing technical issues
Set up, troubleshoot, and manage email flow; provision users; manage licensing; and administer Exchange Online mailboxes in Office 365; and use PowerShell for automation and environment management
Configure, customize, and maintain SharePoint sites, pages, and permissions; develop workflows and custom solutions using Power Automate and Power Apps
Configure and manage Jira boards, workflows, and user roles; provide support and training to ensure effective use of Jira for project management and task tracking
Install and manage Starlink terminals, troubleshoot connectivity issues, perform firmware updates, and optimize network configurations
Administer Dropbox user accounts, permissions, and shared file links; monitor file synchronization and troubleshoot issues to ensure data security
Oversee and maintain an inventory of devices, including phones, computers, and electronics; track hardware usage, replacements, and procurement
Provide IT support services, including user onboarding, mobile device setup, software license management, device synchronization, and end-user technical support
Maintain and manage network and device connectivity across all assigned locations, including the airplane, yacht, family center, main house, and Mercedes Sprinter, ensuring secure and uninterrupted service
Qualification
Required
Experience in configuring, supporting, and maintaining smart home devices
Ability to manage and support AV systems for virtual meetings
Proficiency in setting up, troubleshooting, and managing email flow in Office 365
Experience in configuring, customizing, and maintaining SharePoint sites and developing workflows using Power Automate and Power Apps
Knowledge of configuring and managing Jira boards and workflows
Experience in installing and managing Starlink terminals and troubleshooting connectivity issues
Ability to administer Dropbox user accounts and monitor file synchronization
Experience in overseeing and maintaining an inventory of devices
Ability to provide IT support services including user onboarding and end-user technical support
Experience in maintaining and managing network and device connectivity across multiple locations
Company
ABA Centers of Georgia
ABA Centers of Georgia is proud to be the state's leading provider of evidence-based ABA therapy.
Founded in 2023
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase