Tiffany & Co. · 8 hours ago
Manager, Regional Client Development - LATAM
Miami, FL, United States
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expTiffany & Co. is a luxury retail company seeking a Manager, Regional Client Development for the LATAM region. This role is responsible for adapting and executing the Global Client Development strategy, fostering client relationships, and driving regional sales growth.
JewelryPrecious MetalsService Industry
Responsibilities
Champion and roll out the Client Development Roadmap with a 360-degree Mindset:
Leverage regional data to implement a localized client strategy to boost client acquisition, retention, and engagement, aligning with global brand strategy, regional business objectives, and local client insights
Empower Client Advisors within the region to cultivate meaningful, long-term client relationships
Build strong relationships with key regional stakeholders (e.g., Store management teams, Regional Retail Directors, Marketing, Operations) to foster collaboration and drive buy-in for client development initiatives
Share regional insights and business needs with the global retail team, proposing adjustments to continuously refine and improve the global strategy
Performance & Innovation:
Develop and manage the regional Client Development budget, optimizing resource allocation for maximum impact
Work closely with regional omnichannel and data analysis teams as well as the Client relations teams to enhance retail actions, tools, rituals, and behaviors that drive client acquisition, engagement, and loyalty specific to the region
Establish key performance indicators (KPIs) to measure the ROI of regional client development programs and provide regular performance updates to regional senior management and global client development
Ensure seamless retail visibility into Client 360 attributes and actionable CRM insights, empowering Client Advisors with real-time, comprehensive client understanding adapted to regional client profiles
Innovate and propose scalable activations, leveraging market best practices, data insights, and your knowledge of market dynamics
Leadership and Culture:
Lead, mentor, and develop a high-performing regional team that provides expertise and drives transformation in Clienteling and Client experience across the region
Advocate for a culture of personalization, hospitality, and client obsession across the regional retail network
Influence regional senior management with strong storytelling, insights, and experience-driven recommendations based on regional performance and client feedback
Qualification
Required
8+ years in luxury retail, client development, hospitality, or client experience leadership, with strong retail/store operations understanding specific to the region
Proven project management skills with multiple stakeholders in fast-paced organizations
Proven leadership and team management skills, with experience in developing high-performing teams and fostering synergies and collaboration across diverse retail environments
Strong analytical skills, experience in managing budgets, and leveraging data to drive actionable insights tailored to regional performance
Deep understanding of regional client behaviors, cultural nuances, and market dynamics
Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels within the region
Fluent in English and Spanish required
Preferred
Portuguese preferred
Company
Tiffany & Co.
In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones.
10001+ employees
H1B Sponsorship
Tiffany & Co. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (20)
2023 (19)
2022 (18)
2021 (25)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2019-11-25Acquired
1987-05-15IPO
Leadership Team
M
Matthieu Garnier
President & CEO - North America
Christopher Kilaniotis
Senior Vice President Strategic Business Development
Recent News
2026-01-20
2026-01-19
Company data provided by crunchbase