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I-66 Express Mobility Partners · 17 hours ago

Technology Analyst

I-66 Express Mobility Partners is focused on transforming transportation in Northern Virginia through innovative public-private partnerships. The Technology Analyst role involves providing technical expertise to support daily IT operations, ensuring high system availability, troubleshooting issues, and maintaining compliance with security standards. The analyst will also contribute to continuous improvement efforts and collaborate with various stakeholders to optimize system performance.

ConstructionCustomer ServiceService Industry
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H1B Sponsor Likelynote

Responsibilities

Provide day-to-day-- technical support for users and Backoffice- applications
Troubleshoot hardware, software, networking, and communication equipment issues
Monitor system health, alerts, logs, and device performance across field/office environments
Ensure rapid incident triage, escalation, and resolution, following ITIL-aligned workflows
Assist with the maintenance of hybrid environments (cloud, on Prem, field devices)
Perform periodic testing and validation of reporting systems to ensure compliance
Collaborate with IT and Audit teams to support SOX documentation and evidence collection
Participate in system upgrades, integrations, and change request reviews
Collaborate with internal teams and vendors on improvement initiatives
Support testing (UAT) for new features, patches, or system enhancements
Maintain updated documentation (SOPs, diagrams, asset records, and runbooks)
Maintaining SOX documentation
Control descriptions, RCM updates, walkthroughs
ITAC, ITGC, IPE, MRC templates
Evidence repositories, dashboards, schedules
Evidence management
Generating, validating, organizing, and uploading evidence to Archer
Ensuring completeness, accuracy, traceability
IPE & MRC documentation
Completing templates
Providing explanation of parameters, logic, source data
Maintaining accuracy across updates and audits
Audit support
Walkthroughs, clarifications, coordination with IT Compliance and auditors
Control monitoring & updates
Logging changes, supporting roll-forward updates
Ensuring documentation reflects system or process changes
Compliance with internal policies
Security, operational, and SOX standards
Coordination with cross-functional stakeholders
Ensure processes follow security, safety, and operational compliance standards
Assist in audits, risk assessments, and system performance reviews as needed

Qualification

Windows systemsNetworking fundamentalsCloud conceptsHardware diagnosticsMDMIntuneAzurePower BIMultitaskingAnalytical thinkingCommunicationCollaboration

Required

Bachelor's degree in information technology, Engineering, Computer Science
4–6 years of experience in IT support, systems operations, technical analysis, or similar
Strong understanding of Windows systems, networking fundamentals (LAN/WAN/VPN), and cloud concepts
Experience with hardware diagnostics, device management, and MDM
Familiarity with ticketing systems, JIRA processes, and documentation standards
Knowledge of Intune, Azure, Power BI tools
Strong communication skills
Ability to multitask and work under pressure in fast paced operational environments
Analytical thinker with problem solving mindset
Ability to collaborate effectively across teams (Toll, Field Systems, Vendors, Back Office)

Benefits

Highly competitive insurance benefits
Paid Time Off
Matching 401(k) program

Company

I-66 Express Mobility Partners

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I-66 Express Mobility Partners is a consortium of infrastructure companies that operates and maintains express lanes.

H1B Sponsorship

I-66 Express Mobility Partners has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (3)
2020 (1)

Funding

Current Stage
Growth Stage

Leadership Team

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Tayra Ramirez, CPA
Chief Financial Officer
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Company data provided by crunchbase