Strategic Account Manager, CROs & Service Providers – Americas jobs in United States
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10x Genomics · 15 hours ago

Strategic Account Manager, CROs & Service Providers – Americas

10x Genomics is committed to advancing biological research through innovative tools. The Strategic Account Manager will manage and grow relationships with contract research organizations and service providers, focusing on strategic account planning and driving revenue growth in the life sciences sector.

Biotechnology
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H1B Sponsor Likelynote

Responsibilities

Develop, execute and monitor an Americas-focused strategic account plan for assigned CROs, CMOs and service providers to meet revenue, platform adoption and strategic objectives
Build and manage executive-level and operational relationships at target accounts, positioning 10x Genomics as the preferred platform provider for single cell, spatial and in situ projects
Identify, qualify and close opportunities to place new instruments and expand consumables usage across oncology, immunology, neuroscience and other key therapeutic areas supported by CROs
Negotiate commercial agreements, preferred provider status and multi-site pricing frameworks that drive pull-through revenue and long-term account growth
Routinely forecast, monitor and manage sales pipeline, orders, revenue and selling expenses for the territory in accordance with assigned budgets and forecast expectations
Coordinate with regional Account Executives, Field Application Scientists and Service teams to ensure successful onboarding, training and scaling of 10x workflows at CRO and service provider sites
Drive high levels of interaction and engagement between Marketing, Product Management, Technical Support and the field sales team to align programs, launches and campaigns around CRO needs
Capture and communicate key customer insights, use cases, publications and competitive intelligence from CROs to inform product strategy and commercial planning
Ensure utilization and compliance with CRM (e.g., Salesforce.com) for opportunity management, forecasting and pipeline visibility across the Americas

Qualification

NGSSingle cell genomicsSpatial genomicsStrategic account managementSales experienceLife Sciences degreeCRM proficiencyEnglish proficiencyCommunication skillsRelationship buildingCross-functional collaboration

Required

BA/BS in Life Sciences (e.g., Molecular Biology, Genetics, Biochemistry or related field)
Minimum 5 years of sales, marketing or equivalent commercial experience in the life science tools or biopharma industry, including capital equipment and/or complex workflow solutions
Minimum 3 years of strategic or key account management experience, ideally calling on CROs, biopharma or large multi-site research organizations in the Americas
Demonstrated success in meeting or exceeding sales targets, managing complex sales cycles and negotiating multi-stakeholder agreements

Preferred

Strong technical knowledge of NGS, single cell and spatial genomics workflows and their application in drug discovery, translational research and clinical research
Proven ability to build relationships and influence at senior and operational levels within CROs, CMOs, biopharma and large academic medical centers
Ability to effectively communicate complex scientific and technical concepts to both technical and business audiences, in person and in writing
Experience working in a matrixed, cross-functional environment with field sales, marketing, applications support and service teams
Advanced degree (MS or PhD) in Life Sciences is preferred
Excellent written and oral English skills; proficiency in additional languages used in the Americas is a plus

Benefits

10x’s equity grants
Comprehensive health and retirement benefit programs
Annual bonus program or sales incentive program

Company

10x Genomics

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Cells are the basic unit of life.

H1B Sponsorship

10x Genomics has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (41)
2024 (40)
2023 (35)
2022 (52)
2021 (34)
2020 (16)

Funding

Current Stage
Late Stage

Leadership Team

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Serge Saxonov
Co-founder and CEO
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Eric Whitaker
Executive Vice President and Chief Legal Officer
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Company data provided by crunchbase