Inside Higher Ed · 3 days ago
Financial Services Specialist (Johns Hopkins Center for Talented Youth)
Baltimore, MD
Full-time
Hybrid
Entry Level
$21.25/hr - $36.90/hr
2+ years expInside Higher Ed is seeking a Financial Services Specialist for the Johns Hopkins Center for Talented Youth. This role involves performing financial transactions, maintaining data integrity, and providing service to families while ensuring compliance with institutional policies.
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Responsibilities
Assist in processing and evaluating financial aid applications under supervision, ensuring completeness and compliance with CTY policies
Enter award information into the student system and generate award letters
Support the reconciliation of financial aid disbursements with student accounts
Maintain confidentiality and integrity of financial aid records in accordance with FERPA and CTY policies
Respond to basic family inquiries related to financial aid status, award timelines, or documentation needs
Process student payments and refunds; post transactions accurately in the student information system
Assist in managing third-party billing, tuition remission, and adjustments
Reconcile cash receipts, credit card batches, and other daily account transactions
Support collection efforts by preparing communications or follow-up lists for outstanding balances
Generate reports and assist with monthly account reconciliations
Provide customer service to families through phone and email communications
Assist with financial reporting and documentation for audits or internal reviews
Participate in financial services training and cross-functional projects related to process improvement
Maintain organized digital and physical records according to JHU data retention standards
Other duties as assigned
Qualification
Required
High school diploma or graduation equivalent
Two years of related office, clerical, or accounting experience
Strong attention to detail and accuracy
Excellent organizational and interpersonal communication skills
Ability to work effectively in a fast-paced, team-oriented environment
Proficiency with Microsoft Excel and database systems; experience with SAP or CIS preferred
Knowledge of financial aid principles, student billing processes, or related financial operations preferred
Preferred
Experience in higher education financial aid or student accounts setting
Familiarity with Johns Hopkins systems (SAP, Modern Campus) or equivalent student information databases
Intermediate Excel skills, including formulas and pivot tables
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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