Sycuan Casino Resort · 12 hours ago
Clinic Administrative Assistant
Tribal, 2 Kwaaypaay Court, El Cajon, California, United States of America
Full-time
Onsite
New Grad, Entry LevelSycuan Casino Resort is a community-focused organization that operates a Casino and a Golf Resort. They are seeking a Clinic Administrative Assistant to support daily operations, manage reception, coordinate vendors and supplies, while upholding patient confidentiality.
Gambling & Casinos
Responsibilities
Provides SHC support to all departments and leadership by; retrieving and sorting mail, order office supplies and giveaways, tracks and organizes office supplies for each department, assists with distribution and posting of HR/SHC related communication
Acknowledges and assists everyone who walks in the door while maintaining eye contact, a smile, and providing a professional greeting. Maintain guest log sheet and issue visitor badges. Visitors to the Clinic can include: Tribal Members, vendors, patients or Sycuan Team members. So utmost confidentiality must be held at all times
Communicates with patients via phone or in-person to resolve problems and concerns in courteous, professional, and timely manner
Assists with coordinating meetings meals for all stakeholders including ordering, using a tracker for food/dietary requests, setting up and breaking down meals
Facilitates Accounts Receivables by coding all incoming invoices, organizing and filing for the Revenue Cycle Coordinator, obtaining Director’s approval signature and keeping a check log
Coordinates and submits facilities’ work orders, such as repairs and maintenance requests. Gathers information from requesting department and acts as a liaison. Keeps supervisor informed of office equipment upkeep/maintenance as needed
Liaison with 3rd party billing company (DT Trak), by scanning EOB’s, check payments and implementing NextGen to troubleshoot communications from insurance companies
Actively provides willingness to help and maintain professional relationships with coworkers
Provides assistance to all Clinic outreach activities and events that require tables, recruiting volunteers and monitoring tables at the event. This can include but not limited to Sycuan Safety Expo, Sycuan Family Pop-Ups and Sycuan Pow-Wow
Assists Executive Assistant with designing and ordering giveaways, -event t-shirts, pens, etc. Acts as a lead on coordinating delivery of canopies, tables and chairs for all events
Supports the Clinic’s GSA car maintenance, washing, fueling, mileage and tracking
As assigned, researches and implements special projects for all SHC departments
Responsible for having current CPR card
Attends all staff meetings
Observes and acknowledges all SHC policies and procedures
Ensure compliance with policies and procedures related to safe work practices
Uses all appropriate equipment and/or tools to ensure workplace safety
Immediately reports unsafe working conditions
Maintains privacy and security of all patient, employee, and volunteer information and access to such information. Such information is accessed on a need to know basis for business purposes only
Complies with all regulations regarding corporate integrity and security obligations. Reports unethical, fraudulent or unlawful behavior or activity
Upholds strict ethical standards
Performs other duties as needed
Qualification
Required
Graduate of approved high school or GED equivalent
Current CPR certification
Excellent English oral and written communication skills
Excellent knowledge of medical clinic protocols and HIPAA
Ability to complete forms and documents
Ability to prioritize and perform multiple tasks
Ability to maintain confidentiality
Ability to appear for work at scheduled time
Ability to maintain professionalism and composure
Ability to accept constructive criticism
Ability to provide excellent internal and external customer service
Able to lift/move up to 10 pounds, move from place to place, and stand for long period of time
Ability to do math, organize and prioritize workload, work effectively and efficiently under stress
Ability to supervise, multitask, understand and follow instructions
Ability to proficiently read, write, speak and understand English
Courtesy of others while working in a small office environment
Preferred
Previous medical field experience and/or receptionist, data entry experience
Clinic experience
Multi-lingual
Company
Sycuan Casino Resort
SAN DIEGO’S CLOSEST AND FRIENDLIEST! When it’s time to play, there are plenty of exciting casino games to choose from including 2,000 video & reel slots and video poker.
Founded in 1983
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kacy Munden
Human Resources Business Partner
Raquel Noriega
HR Business Partner
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