Pilot Company · 17 hours ago
Representative, PSS Product Representative
4200 Middlebrook Farm Lane, Knoxville, TN
Full-time
Onsite
Entry Level
1+ years expPilot Company is an industry-leading network of travel centers, and they are seeking a PSS Product Representative to maintain and grow relationships with Parts and Service Solutions customers. The role involves managing inventory, coordinating shipments, responding to customer inquiries, and supporting the PSS warehouse activities.
Retail
Responsibilities
Work with supplier partners to maintain adequate inventory in the warehouse to support key customers
Coordinate drop shipments from supplier partners to meet customer needs
Respond to customer inquiries from Pilot internal customers including pricing of products and services, delivery requests, order management, and urgent needs for products
Work closely with the PSS warehouse team to prioritize urgent needs for customers and ensure timeliness of critical shipments
Provide ideas to the PSS Product Manager in order to promote new products and services
Build relationships with internal customers and promote PSS products and services to help grow the business
Communicate with the PSS sales and management teams to make leadership aware of internal customer concerns and issues
Complete PSS warehouse activities (e.g., package and ship orders, receive and inspect inventory, products) as necessary to support timely delivery of goods
Qualification
Required
High school diploma or equivalent certificate required
Minimum one year's related work experience required
Intermediate Microsoft Office skills
Basic CRM skills
Strong written and verbal communication skills
Excellent customer service skills and ability to handle difficult issues
Strong organizational skills and attention to detail
Ability to work as part of a team and problem-solve
Ability to adapt to change including a willingness to take on new tasks and technology
Willingness to learn new tasks and flexibility to support other areas of the business as needed
Preferred
Bachelor's degree in business or related field preferred
Two years' work experience preferred
Benefits
Nation-wide Medical Plan/Dental/Vision
401(k) Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Weekly Pay
Company
Pilot Company
We are a growth company focused on innovative solutions across our retail, energy and logistics operations.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Adam Wright
Chief Executive Officer
John Boardman
Division Chief Financial Officer
Recent News
Yahoo Finance
2023-03-30
2022-07-15
Company data provided by crunchbase