Corning Incorporated · 1 day ago
Service Now Program Manager
Charlotte, NC, US, 28216
Full-time
Hybrid
Senior Level, Lead/Staff
$118K/yr - $163K/yr
10+ years expCorning Incorporated is one of the world’s leading innovators in glass, ceramic, and materials science. The ServiceNow Program Manager is responsible for ensuring successful delivery and optimization of ServiceNow solutions across enterprise environments, collaborating with stakeholders and coordinating with cross-functional teams for project success.
Manufacturing
No H1B
Responsibilities
Collaborate with stakeholders to gather and refine requirements
Ensure adherence to best practices and governance standards
Perform quality assurance and validation of platform changes
Provide mentorship and guidance to junior team members
Support continuous improvement and innovation initiatives
Develop and maintain technical documentation
Coordinate with cross-functional teams for project success
Ensure compliance with security and regulatory requirements
Qualification
Required
Minimum 10+ years of Project Management experience with at least 5+ years of ServiceNow experience
Experience in large-scale enterprise implementations
Leadership experience managing cross-functional teams
Strong ITIL and digital transformation background
Proven track record of delivering complex ServiceNow projects
Bachelor's degree in computer science, Information Technology, or related field
PMP or PgMP, ITIL V3/4, Product Owner Certification
Strong understanding of ServiceNow architecture and workflows
Experience with integrations and data migration
Excellent communication and stakeholder management skills
Advanced module expertise: ITSM, ITOM, SPM, HRSD, CSM, SecOps, GRC, App Engine Studio
Benefits
Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well.
As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career.
Combined with matching contributions to your 401(k) savings plan, Corning’s total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more.
That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Company
Corning Incorporated
Corning is a manufacturer of glass, ceramics, and related materials.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gabrielle Bailey
CEO & Executive Communications
Steve Warneke
Chief of Staff to the CEO
Recent News
EIN Presswire
2025-10-28
Benzinga.com
2025-08-22
Research and Markets
2025-08-18
Company data provided by crunchbase