SUNY Brockport · 4 days ago
Administrative Assistant 1/Trainee- Undergraduate Admissions- NY HELPS
SUNY Brockport is an exceptional regional comprehensive public university that offers high-quality undergraduate and graduate degree programs. The Administrative Assistant 1 will be responsible for answering and triaging calls, managing emails, and supporting the transfer credit evaluation workflow while supervising student employees in Transfer Services.
Higher Education
Responsibilities
Serves as primary input specialist for degree audits, mail files, and credit evaluations and act as first stop for student questions
Triages and responds to office emails and phone calls
Supervises team of student employees through hiring, orientation, scheduling, and training
Files documents pertaining to the credit evaluation process to a student's profile
Runs reports in Banner, when necessary
Supports the Office of Transfer Services with various responsibilities as needed
Qualification
Required
Two years of experience in administrative support, which includes use of office software (e.g., email, work processing), provision of customer service, business writing, and/or office administration
In lieu of two years of experience, certification (e.g., IAAP Certified Administrative Professional) or associate's degree in office administration, secretarial science, administrative assistance, paralegal, business technology, or office technology, may be substituted
Candidates must have permanent appointment in an Administrative Assistant 1 New York State classified position (or be eligible for a 70.1 transfer) or be reachable for appointment on the current NYS Civil Service eligible list for Administrative Assistant Trainee 1, Full Time - Brockport location
Transfer eligible candidates who have completed one year of service in title are eligible to transfer into the Administrative Assistant Traineeship, up to a two-salary grade jump, at the first level, second level OR full title, dependent on what coursework they have completed
Preferred
Works proficiently with Microsoft Word, Outlook, Access, and Excel
Experience working with Slate, Degree Works, and Banner 9
Possesses good interpersonal and communication skills
Ability to multi-task and prioritize work
Ability to communicate basic information clearly and politely by telephone and in person
Ability to work in a team environment
Ability to work with a culturally diverse population
Benefits
Benefits eligible. Find out more about benefits at https://apptrkr.com/get_redirect.php?id=6861956&targetURL=with any questions regarding the Traineeship.
Benefits eligible. Find out more about benefits at Careers@Brockport.