Long Beach Transit · 11 hours ago
Administrative Assistant, Customer Relations and Communications
Long Beach, CA
Full-time
Onsite
Mid Level
$64K/yr - $88K/yr
3+ years expLong Beach Transit is hiring for the position of Administrative Assistant in Customer Relations and Communications. The role involves providing administrative support to the Executive Director and department managers, assisting with community outreach, and managing various administrative tasks to improve efficiency and communication across the organization.
GovernmentTransportation
No H1B
Responsibilities
Assists the Customer Relations and Communications Department by providing administrative support to projects, community outreach and events, and customer communications
Tracks department budgets, expenses, KPIs, and financial data
Audits, customer-facing materials on board buses and at stops
Administers the day-to-day activities related to Government Relations, activities including record-keeping, report development, and compliance tracking
Assists in drafting policies/procedures and creates department manuals and training materials
Composes letters , memos, correspondence, and other documents, as directed
Assists staff in the coordination of all documentation related to ensuring compliance with federal, state, and local audits, and compliance reviews
Creates spreadsheets, agendas, minutes, and outcome realization plans
Organizes and maintains department files
Schedules meetings and appointments and keeps multiple calendars updated
Ensures that documents and reports prepared by staff are submitted in a timely and accurate manner and are complete and of a high quality
Research files and records and compiles data as requested
Tracks office supply inventory and approves supply orders
May assist with community, employee, and customer outreach, including events, public meetings workshops and other events
Complies with all safety regulations as stated in the company safety program; reports safety-related accidents, incidents, and unsafe work conditions; attends safety-training programs as required
Other duties/projects as assigned
Qualification
Required
Demonstrated success at managing multiple projects and priorities simultaneously, strong organizational skills
Leadership through initiative
Creating a climate of optimism
Be open to new ideas and continuous improvement
Positively communicates both orally and in writing
Detail-oriented with excellent grammar, spelling, punctuation and writing skills
Exhibits a high degree of confidentiality
Advanced computer skills including Microsoft Office Suite (Word, Excel, PowerPoint and Outlook), Adobe, and navigating in web-based environments
Skillful analytical and problem-solving abilities
Bachelor's degree in public administration, communication, business, or other related degrees preferred
Three years of increasingly responsible professional experience as an administrative assistant, or similar position
Any combination of education and experience equivalent to a bachelor's degree would be considered
Company
Long Beach Transit
Long Beach Transit is a public transportation company.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Kenneth McDonald
President and CEO
Lilia Montoya
Deputy Chief Executive Officer
Recent News
Press Telegram
2024-12-04
2024-06-04
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