Jobs via Dice · 7 hours ago
Business Analyst with Child support
Columbia, SC
Full-time
Onsite
Senior Level
5+ years expDice is the leading career destination for tech experts at every stage of their careers. Our client, Abacus Service Corporation, is seeking a Business Analyst with expertise in Child Support Systems to enhance application interfaces and improve workflows. The role involves analyzing existing processes, proposing enhancements, and collaborating with stakeholders to optimize financial operations within the South Carolina Child Support Application.
Computer Software
Responsibilities
Work closely with the State Functional Manager and Business Analysts to identify areas for improvement within PACSS and deliver practical, actionable recommendations
Analyze existing workflows to uncover inefficiencies and pain points
Design optimized workflows for complex processes in alignment with South Carolina business requirements
Propose enhanced functionality for complex financial activities within PACSS
Design self-guiding workflows, including guided navigation, tooltips, and contextual assistance, for critical areas such as order entry and financial adjustments
Design user-friendly features such as step-by-step wizards, contextual help, and automated guidance to improve usability and reduce training needs
Conduct stakeholder interviews as needed to gain a comprehensive understanding of South Carolina business processes
Collaborate with other Business Analysts to develop comprehensive test scenarios, test cases, and provide general assistance during testing activities
Participate in regular functional meetings focused on user-reported issues, enhancements, and bug triage to review progress, discuss solutions, and align on priorities
Qualification
Required
5+ years of experience working as a Business Analyst
5+ years of experience working with Child Support systems
5+ years of experience working with financial operations such as receipts, distribution, disbursements, recoupment, and/or reconciliation
5+ years of experience with workflow design and system enhancement
5+ years of experience conducting Stakeholder Interviews
5+ years with SQL Querying
Bachelor's degree
Preferred
Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
Experience with Agile or Waterfall methodology
Preference for a degree in Finance or IT
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase