Texas Department of Family and Protective Services · 7 hours ago
Project Management Office Operations Coordinator
Austin, TX
Full-time
Hybrid
Mid Level
$5,098/mo - $8,304/moThe Texas Department of Family and Protective Services (DFPS) is dedicated to ensuring the safety and well-being of children and vulnerable adults. The Project Management Office Operations Coordinator will manage internal processes, tools, and resources to ensure smooth PMO operations and support the successful delivery of projects that align with organizational goals.
Individual & Family Services
No H1B
Responsibilities
Continually reviews reports, forms, internal documents, and collaboration sites in support of assigned division
Participates in the research and analysis of policy and operational materials and clearly interprets subject matter research to diverse groups
Collaborates with division leads and management to evaluate internal functions and program activities
Follows plans to evaluate business development strategies and technical processes to ensure business needs are met
Collaborates with division leads and management to define division priorities, project resources, and deadlines
Contributes to alignment of division priorities, project resources, and deadlines with division business goals
Conducts analysis and consults with division leads and management on key business, program, and technology issues affecting the agency
Participates in research and evaluation of new technologies and solutions for implementation
Attends conferences, consults with counterparts at other agencies, conducts research online, and follows emerging trends to ensure that business practices are efficient, effective, contemporary, and meet current industry standards
Under lead and management guidance, evaluates business operations, identifies opportunities for improvement, and designs and recommends solutions to improve business operations through policy development and revision, proposals, and reviews with division leadership
Assists with conducting research, interpreting trends, analyzing applicable legislation, and determining division and agency impact, and proposes mitigation activities to reduce the effects on the department’s programs, ensuring regulatory compliance in meeting business requirements
Provides input and consultation related to area of expertise to analyze and track legislation and contribute to the development of fiscal notes
Prepares responses to open records requests, including review of project and division deliverables
Contributes to const/benefit analyses and report for federal and state entities and agency leadership
Performs quality checks, presents issue findings, and recommends corrective actions to improve efficiency and effectiveness within organizational management systems
Tracks and analyzes program metrics, data, and reports that establish trends. Recommends effective problem resolutions in support of the division
Participates in research and program studies to discover opportunities to improve efficiency and effectiveness of business, program, or technical operations
Addresses and mitigates risk and areas of challenge in quality systems
Develops technical and division documentation, analyzing data, and presents recommendations for initiating process improvements, division initiatives, and implementations
With engagement of leads and management, interprets complex information, policies, and data, and provides written and oral reports in a concise manner, ensuring compliance with standard Agency reporting formats
In consultation with leads and management, maintains essential division processes and templates, enabling projects to operate uniformly across the department
Adjusts division’s standard operating procedures as required by changes in business processes
Qualification
Required
Graduation from an accredited four-year college or university. Any type of professional work experience may be substituted for education on a year-for-year basis
Experience writing processes and developing reports
Knowledge of organizational development and management practices as applied to the analysis, evaluation, development, and implementation of programs, policies, and procedures; methods and procedures analysis techniques; work simplification methods; forms and records design and control procedures; and statistical analysis
Skill in the use of computers and applicable software
Ability to analyze or evaluate problems; to develop, recommend, or present alternative solutions; to conduct or coordinate studies; to develop, interpret, or implement policies and procedures; to design programs or training; to prepare concise reports; and to communicate effectively
Ability to collaborate with others
Preferred
Experience with DFPS ITS project management standards
Benefits
100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
Optional dental, vision, and life insurance —at rates much lower than most private plans
Flexible spending accounts for added tax savings on health and dependent care
Employee discounts on things like gym memberships, electronics, and entertainment
Public Service Loan Forgiveness, which could help you pay off federal student loans faster
Company
Texas Department of Family and Protective Services
Texas Department of Family and Protective Services is in charge of guarding those who are not guarded, such as children and the elderly.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Prarthana Basireddy
Chief Technology Officer
Lisa Subia
Chief Financial Officer
Recent News
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