Publicis Re:Sources · 12 hours ago
Pitch Technician
Publicis Re:Sources is the backbone of Publicis Groupe, the world’s most valuable agency group. They are seeking a Pitch Technician responsible for the technical maintenance and operation of on-site equipment for pitches, ensuring a high-quality experience for clients and guests.
Business DevelopmentConsultingInformation Technology
Responsibilities
As the Pitch Technician, you will be responsible for the day-to-day technical maintenance and operation of all on-site equipment related to our rooms & spaces dedicated to pitches
This role will also backup the Executive Event Technician in times of need
This position provides the technical acumen and execution to “wow” a client or guest by showcasing the AV systems abilities at the direction of event tech and producers
This role can be VIP client and guest facing
Qualification
Required
Experienced with Technical live event Technical Operations
Ability to operate, learn, and triage complex AV systems
Resourceful and accommodating for clients and guest needs
Tier 2 equipment break/fix capabilities
Ability to troubleshoot technical equipment and AV network issues in depth
Clearly communicate and follow-up on all technical issues to event lead and or producers
Able to occasionally work early/late including weekends
Experienced and have the ability to learn AV configuration and management software
5-7 years' experience working in corporate AV service, commissioning, and training end users
Provide end-user support, consulting, or education to event organizers
Set up, operate and manage audio and video equipment, and provide AV support
Perform proactive activities to resolve problems or identify resolution to the appropriate party
Troubleshoot AV problems last minute as required
Liaison for requests to our helpdesk and sales team and drive resolution for any client need
Assist with other office AV requirements on days when there're no pitches or events in the pitch spaces
Preferred
Familiarity with Cisco or Poly video conferencing equipment preferred
Working knowledge of MS O365 suite
Company
Publicis Re:Sources
Publics Re:Sources is a shared services company that offers technology solutions and optimized business services.