Lyft · 1 day ago
Employee Relations Manager
United States
Full-time
Remote
Mid, Senior Level
$88K/yr - $135K/yr
5+ years expLyft is dedicated to fostering a work environment where all team members belong and thrive. The Employee Relations Manager will support company-wide responsibilities including investigations, performance management, and accommodations, requiring exceptional listening and communication skills.
AppsMobile AppsRide SharingSoftwareTaxi ServiceTransportation
Responsibilities
Conduct complex and sensitive workplace investigations with little supervision, including determining appropriate investigation strategies, leading witness interviews and conducting credibility analyses, reviewing documents, determining findings and recommendations for appropriate resolution, and working across borders and jurisdictions as necessary. Investigation topics include, for example, discrimination, harassment, retaliation, theft, conflicts of interest, and other policy violations
Draft well-written investigation and performance-related documents, such as investigation reports, leader/HRBP talking points, and written warnings
Partner collaboratively with Leadership, Legal, People, Physical Security, Information Security and other stakeholders on conflict management, investigations, and performance plans, influencing decisions where appropriate. Promote knowledge and understanding of company policies and of relevant employment laws through coaching, presentations, and training
Interpret policies and procedures, incorporating knowledge of state and federal employment laws (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state and international laws), draft and provide recommendations for potential corrective action, where appropriate
Support managers in the performance management process, including the development and issuance of performance plans and corrective action
Manage complex situations related to reasonable accommodations and leave of absences, and provide support to the Benefits team for leave matters
Draft and maintain Lyft’s investigation and workforce policies, templates, and practices in close partnership with Lyft's Legal and People teams
Support Employee Relations data needs via HR Acuity and Google Suite
Input cases into Lyft’s ER case management system (HR Acuity) accurately and timely
Qualification
Required
5+ years of HR/Employee Relations investigations and/or performance management experience
Bachelor's degree or higher education
Demonstrated ability to conduct detailed and thorough fact finding investigations, including evidence collection, document review, analysis, and interviews, while maintaining objectivity and ensuring confidentiality
Proven ability to track, prioritize and drive multiple concurrent investigations, accommodations, and performance management cases
High moral and ethical standards, as well as commitment to conducting investigations with professionalism, impartiality, and confidentiality
Strong working knowledge of state and federal employment laws including but not limited to: FMLA, ADA, FLSA, NLRA, Title VII, Canadian provincial/territorial labor laws, and Mexican labor laws
Excellent knowledge of Google Suite, including Sheets and GoogleDoc, as well as HR Acuity and the ability to process large volumes of data
Strong problem-solver with ability to thrive in a fast-paced environment
Ability to communicate (both orally and in writing) complex issues accurately and clearly to internal stakeholders
Experience collaborating with people team functions such as People Business Partners, HR Ops, People Analytics and Employment Legal
Highest level of integrity and management of confidential information
Benefits
Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Company
Lyft
Lyft is a leading ride-hailing service offering car rentals, bike, and scooter-sharing through its mobile app for convenient transportation.
5001-10000 employees
H1B Sponsorship
Lyft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (137)
2024 (100)
2023 (132)
2022 (287)
2021 (266)
2020 (281)
Funding
Current Stage
Public CompanyTotal Funding
$5.76BKey Investors
FidelityMagna InternationalCapitalG
2025-09-03Post Ipo Debt· $450M
2024-02-21Post Ipo Debt· $400M
2021-02-01Post Ipo Equity
Leadership Team
David Risher
Chief Executive Officer
Erin Brewer
Chief Financial Officer
Recent News
2026-01-22
2026-01-22
2026-01-22
Company data provided by crunchbase