GoHealth Urgent Care · 14 hours ago
Business Analyst
United States
Full-time
Onsite
Senior Level
5+ years expGoHealth Urgent Care is focused on delivering exceptional healthcare services, and they are seeking a Business Analyst to evaluate and optimize business processes. The role involves gathering and analyzing business requirements, collaborating with cross-functional teams, and ensuring alignment between business needs and technical execution to drive operational excellence.
Hospital & Health Care
Responsibilities
Conduct thorough analyses of business processes, systems, and data to identify areas for improvement and optimization
Proficient in visual modeling tools (e.g. Visio, Lucid charts) to create detailed diagrams (e.g. Data Flow Diagrams, Process Flow Diagrams) to support business analysis, process improvement, and system design
Lead capability definition and gap analysis sessions to assess current business processes, systems, and resources
Identify gaps and inefficiencies, collaborate with stakeholders to develop strategies and solutions to address identified gaps and achieve business goals
Collaborate with stakeholders to gather, document, and prioritize business requirements, ensuring alignment with organizational goals and objectives
Develop comprehensive business requirement documents (BRDs), functional requirement documents (FRDs), and other relevant documentation to articulate business needs and solution specifications
Work closely with cross‑functional teams, including business leaders, developers, designers, and project managers, to translate business requirements into technical specifications and project plans
Facilitate communication and collaboration between business stakeholders and technical teams throughout the project lifecycle
Perform feasibility studies, cost benefit analysis, impact analyses, and risk assessments to evaluate proposed solutions and support decision‑making processes
Qualification
Required
Bachelor's degree in Business Administration, Management Information Systems, Computer Science, or related field
5+ years proven experience as a Business Analyst or similar role, preferably in the health care industry
Strong analytical skills with the ability to gather, interpret, and analyze complex data from multiple sources
Excellent written and verbal communication skills, with the ability to effectively communicate technical concepts to non‑technical stakeholders
Proficiency in business analysis tools and techniques, such as process modeling, data analysis, and requirements elicitation
Ability to work independently and collaboratively in a fast‑paced environment, managing multiple priorities and deadlines effectively
Attention to detail and a commitment to delivering high‑quality results
Strong problem‑solving skills and a proactive approach to identifying and addressing challenges
Extensive experience in ambiguous and complex business functions; using data and expertise to facilitate business decision making
Preferred
CBAP or similar IIBA approved certification
Familiarity with Agile, Scrum, or other project management methodologies
Knowledge of industry regulations, compliance standards, and best practices is a plus
Company
GoHealth Urgent Care
GoHealth partners with innovative and award-winning health systems to simplify and improve the way customers across the U.S.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bob Kinard
Chief Operating Officer
Aishah S.
Manager, People Business Partner
Recent News
Hartford Business Journal
2024-04-07
Company data provided by crunchbase