CivicPlus · 8 hours ago
Senior Business Analyst
United States
Full-time
Remote
Mid, Senior Level
$104K/yr - $157K/yr
7+ years expCivicPlus is dedicated to innovation and collaboration in serving local governments. The Senior Business Analyst will support the VP of Product Operations by conducting comprehensive reporting and analysis across products, collaborating with cross-functional teams to ensure data accessibility and accuracy, and providing actionable insights to drive strategy and decision-making.
GovTechInformation ServicesInformation TechnologySaaSWeb Development
No H1B
Responsibilities
Lead the design and integration of advanced data systems and strategic tooling to consolidate information across platforms
Proactively identify opportunities to enhance data workflows and reporting infrastructure to meet evolving business needs as well as support executive and portfolio-wide visibility
Develop, maintain, and present executive-level dashboards and reports that synthesize complex business, product, and technology data
Deliver actionable insights and recommendations to senior leaders, supporting strategic initiatives and organizational objectives
Analyze trends, risks, and opportunities across product and technology programs and provide forward-looking recommendations to guide strategy, measure success, and optimize performance
Establish and champion data governance and reporting standards that enable consistent and accurate use of data
Create documentation, guidelines, and best practices to scale reporting and enable teams to confidently access and leverage data
Mentor junior analysts and product teams in leveraging data for strategic decision-making
Partner with Financial Planning & Analysis, Revenue Operations, Engineering, and other teams to ensure integrated, consistent, and impactful reporting and facilitate collaboration and knowledge sharing to drive a data-driven culture
Lead complex analyses to support business cases, performance tracking, understand product and hosting costs, hosting forecast, and goal measurement
Ensure insights are effectively communicated and leveraged at all levels of the organization
Develop and maintain dashboards and reports that consolidate and communicate key business, product, and technology data
Provide data, analysis, and insights to support various strategic initiatives
Support the development of scalable frameworks for evolving reporting needs within the Product and Technology team, ensuring data accuracy, operational excellence, and workflow improvements cross-functionally
Maintain documentation and change management protocols for all reporting and analytics tools
Other duties as assigned by leadership
Qualification
Required
Bachelor's degree in Business Analytics, Data Science, Information Systems, or a related field
7+ years of experience as a Business Analyst or related role, preferably in a product or SaaS organization
Advanced proficiency in data analysis tools and techniques (e.g., SQL, Excel, Python)
Expertise in data visualization tools such as Tableau, Power BI, or similar platforms
Familiarity with financial metrics, P&L reporting and executive-level analytics
Proven experience architecting and maintaining complex data systems and reporting frameworks
Demonstrated ability to partner with teams across the organization to deliver impactful reporting and insights and influence executive strategy
Exceptional communication, presentation, and interpersonal skills; experience presenting to senior leadership
Partner with cross-functional teams (Product, Engineering, Finance, GTM) to ensure data consistency and alignment across systems
Experience mentoring or leading analysts and cross-functional teams
Preferred
Master's degree preferred
Benefits
Comprehensive health insurance
Dental insurance
Vision insurance
Flexible Time Off
401(k) plan
And more.
Company
CivicPlus
CivicPlus is the only government technology company exclusively committed to powering and empowering governments to efficiently operate, serve, and govern through the use of our innovative and integrated technology solutions purpose-built and supported by former municipal leaders and award-winning support teams.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.35MKey Investors
Kansas Department of Commerce
2023-06-20Grant· $0.35M
2021-05-13Acquired
Leadership Team
Phillip Claiborne
Product Director
Recent News
GlobeNewswire
2025-12-18
2025-08-19
Company data provided by crunchbase