Behavioral Health Response · 2 days ago
SAFE Program Manager
St. Louis, MO
Full-time
Onsite
Mid Level
$63K/yr - $70K/yr
3+ years expBehavioral Health Response is focused on trauma-informed care and violence prevention initiatives. The SAFE Program Manager will oversee the SAFE initiative, leading a team to provide high-quality services to communities impacted by firearm violence and systemic disconnection.
AdviceHealth CareNon Profit
Responsibilities
Oversee day-to-day operations of the SAFE program, ensuring goals, compliance, and quality standards are met
Maintain a trauma-informed and strengths-based approach to service delivery
Hire, train, and supervise outreach and case management staff
Coordinate onboarding and ongoing staff training in trauma-informed care, cultural competency, safety protocols, and program-specific requirement
Conduct performance evaluations, provide reflective supervision, and foster team resilience
Facilitate regular interdisciplinary team meetings with outreach workers, case managers, and victim advocates to coordinate service delivery and review client progress
Serve as primary liaison with law enforcement, hospitals, schools, local officials, and community organizations
Represent SAFE at public safety meetings, coalitions, and partner events
Guide the development and monitoring of individualized support plans for housing, employment, therapy, school re-entry, and legal navigation
Ensure effective coordination for individuals impacted by non-fatal shootings, homicides, or threats of violence
Oversee and lead deployment of staff to critical incidents, including shootings and homicides, ensuring adherence to trauma-informed and safety protocols
Ensure all client documentation is completed accurately in the designated system (CareLogic) per agency and grant standards
Track and evaluate participant outcomes and program performance metrics to support continuous quality improvement and funder reporting
Ensure program implementation and reporting align with grant requirements, including deliverables outlined by IDHS and other funders
All other duties as assigned
Qualification
Required
A bachelor's degree is required; a master's degree is preferred in public health, social work, criminal justice, or a related field
Minimum of 3 years' experience in program supervision or violence prevention
Prior work with justice-involved individuals, victims of firearm violence, or historically marginalized communities
Experience with grant-funded program operations and compliance
Experience managing teams and working in community-based settings
Strong documentation and time management skills
Excellent communication, leadership, and data tracking skills
Trauma-informed and culturally competent approach
Preferred
A master's degree is preferred in public health, social work, criminal justice, or a related field
Company
Behavioral Health Response
Behavioral Health Response provides professional and clinical call center services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tiffany Lacy Clark
Chief Executive Officer
Bart Andrews
Chief Clinical Officer
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