Mecklenburg County · 2 days ago
IT Business Sys Analyst I
Charlotte, NC
Full-time
Onsite
Entry Level
$65K/yr - $98K/yr
2+ years expMecklenburg County is a growing team of IT professionals dedicated to serving over 1 million residents. The IT Business Sys Analyst I will identify and document technology requirements, facilitate requirement gathering for technology projects, and support the System Development Life Cycle for various County departments.
GovernmentOffice AdministrationService Industry
Responsibilities
Manage and facilitate requirement gathering for medium-size and moderately complex technology projects which have characteristics such as being department-wide in scope, utilizing a new technology platform, requiring in-depth understanding of both the current and future state design, and having the potential or likelihood of improving productivity and efficiency
Responsible for following level 1 and 2 incidents and directing them to the correct support department within organization as well as inventory management of departmental assets
Provide action plans to improve IT support and provides regular reporting with the management
Participate in and support the System Development Life Cycle (SDLC) model in use by Mecklenburg County IT Services
Develop solution requirements (functional and non-functional)
Assist in the development of business design documentation
Assist in conduct fit gap analyses
Provide input regarding program development of the Strategy and Planning Team (evaluate portfolio software, standard operating procedures, continuous performance improvement, etc.)
Partner with departmental subject matter experts and associated staff to document technology requirements (hardware, software, etc.)
Write system specifications, build process maps, and capture requirements for architects and developers to use
Participate in Business Systems Analysis community of practice
Participate in scrum events including daily stand-ups, release planning sessions, sprint planning sessions, sprint reviews and retrospectives
Create training materials and conduct train the trainer sessions
Collaborate with the QA partners to clarify requirements, review test strategy, and assist in defect research and resolution
Qualification
Required
Minimum of two years of information technology experience; at least one year directly applicable to the position's essential functions
Bachelor's degree in Information Technology, Business Administration, Finance or related field
Experience managing and facilitating requirement gathering for medium-size and moderately complex technology projects
Responsible for following level 1 and 2 incidents and directing them to the correct support department within organization
Provide action plans to improve IT support and provides regular reporting with the management
Participate in and support the System Development Life Cycle (SDLC) model in use by Mecklenburg County IT Services
Develop solution requirements (functional and non-functional)
Assist in the development of business design documentation
Assist in conduct fit gap analyses
Provide input regarding program development of the Strategy and Planning Team
Partner with departmental subject matter experts and associated staff to document technology requirements
Write system specifications, build process maps, and capture requirements for architects and developers to use
Participate in Business Systems Analysis community of practice
Participate in scrum events including daily stand-ups, release planning sessions, sprint planning sessions, sprint reviews and retrospectives
Create training materials and conduct train the trainer sessions
Collaborate with the QA partners to clarify requirements, review test strategy, and assist in defect research and resolution
Knowledge of System Development Life Cycle (SDLC) models
Knowledge of modeling language for documenting requirements
Knowledge of current software development technologies, trends, and methodologies
Strong knowledge in frameworks and methodologies (Agile, Waterfall, IIBA)
Skills in leading small teams, organizing parallel efforts, setting goals, tracking progress
Skills in group and 1:1 interviewing to elicit requirements as well as creative thinking
Skills in working with system architects, developers, Quality Assurance, and vendor personnel in requirements gathering process
Skills in researching, evaluating and recommending technological solutions
Project management experience particularly with gathering sprint requirements
SLDC experience with ability to manage multiple tasks, meeting & project deadlines
Ability to actively participate as a member of a team to move the team toward the completion of goals
Ability to identify opportunities and take action to build strategic relationships
Ability to effectively communicate and engage with clients and team members
Ability to work effectively and cooperatively with others
Ability to ensure that the customer perspective is a driving force behind business decisions and activities
Ability to identify and understand issues, problems, and opportunities
Ability to set high goals for personal and group accomplishment
Ability to establish courses of action for self and others to ensure that work is completed efficiently
Ability to deal effectively with others in an adversarial situation
Preferred
Experience with health and human services and/or criminal justice business processes
Working in the government or non-profit sectors
Operating in the agile software development life cycle
Experience as an active member of a scrum team or leading scrum teams
Documenting business requirements including illustrating current and future state
Developing requirements for RFIs and RFPs
Conducting gap analysis and process mapping
Maintaining backlogs using tools such as Jira, TFS, Azure Dev Ops
Knowledge of MS Dynamics CRM
Company
Mecklenburg County
Mecklenburg County provide quality geospatial data and technology solutions, empowering customers to make data-driven decisions.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$0.5MKey Investors
North Carolina Railroad Company
2025-09-15Grant· $0.5M
Leadership Team
Beverly Hinson
Partnership Services Liaison
Bill Golden
Deputy Chief Information Officer
Recent News
Seattle TechFlash
2025-06-13
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2025-02-24
Charlotte Business Journal
2025-02-24
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