Vivint · 17 hours ago
Director, Training & Compliance
Provo, UT
Full-time
Onsite
Director/Executive
8+ years expVivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Director of Training & Compliance will lead training, development, and compliance for the Direct to Home sales organization, ensuring adherence to company policies and driving sales excellence across a nationwide team.
ElectronicsSecuritySmart Home
Responsibilities
Own the end-to-end training strategy for the D2H sales organization, from onboarding through advanced leadership development
Design, deliver, and continuously improve training programs focused on:
Door-to-door sales skills and product knowledge
Value-based selling and customer experience
Leadership development for field managers
Partner closely with Sales Leadership, Operations, and Product teams to ensure training aligns with evolving business priorities
Develop scalable training tools, playbooks, certifications, and digital learning resources
Measure training effectiveness through performance metrics and field feedback
Record Video Trainings, Podcast Interviews to help keep the sales reps focused and informed
Lead compliance strategy for DTH sales activities, ensuring adherence to:
Company policies and ethical selling standards
Federal, state, and local regulations
Brand and customer experience expectations
Partner with Legal, HR, and Sales Operations to proactively identify and mitigate risk
Oversee compliance training, certifications, and ongoing education for reps and leaders
Establish monitoring, auditing, and escalation processes to address compliance issues quickly and consistently
Foster a culture of accountability, transparency, and integrity in the field
Build, lead, and develop a high-performing training and compliance team
Act as a trusted advisor to senior DTH leadership on performance, readiness, and risk
Influence without authority across regions, markets, and leadership levels
Support change management initiatives tied to new products, processes, or regulatory updates
Qualification
Required
8+ years of experience in sales training, sales leadership, compliance, or related roles
Proven experience in door-to-door, field sales, or high-velocity sales environments (required)
Strong understanding of sales compliance, regulatory frameworks, and risk mitigation in field sales
Demonstrated ability to design and scale training programs across large, distributed teams
Exceptional communication, facilitation, and executive-level presentation skills
Data-driven mindset with the ability to tie training and compliance efforts to measurable business outcomes
Experience leading teams and influencing cross-functional partners
Preferred
Experience in smart home, security, telecom, solar, or energy industries
Background working with 1099 and W-2 sales models
Familiarity with LMS platforms, certification programs, and digital learning tools
Company
Vivint
Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.27BKey Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO
Leadership Team
Todd Pedersen
CEO and Founder
Brandon Bunker
Vice President of Artificial Intelligence
Recent News
Company data provided by crunchbase