Chubb · 1 month ago
Claim Center Operations Representative
Battlefield Corporate Center, Chesapeake, VA, 23327, US
Full-time
Onsite
Entry Level
1+ years expChubb is a world leader in insurance dedicated to providing superior solutions for clients. The Claim Center Operations Representative will support the NA Claims team by maintaining claim files, processing payments, and managing correspondence to ensure an exceptional client experience.
Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management
Responsibilities
Process assigned work according to defined workflows and guidelines to deliver quality results and internal customer service
Balance quality and productivity expectations within a high-volume, transactional environment to meet business and customer service demands
Ensure all activities are documented completely and accurately
Recognize, prioritize, and escalate priority requests according to established guidelines
Create and maintain accurate productivity logs to track department results
Communicate effectively with business partners to meet customer requirements
Qualification
Required
Excellent written and verbal communication skills
Strong attention to detail, with a focus on delivering high-quality results
Ability to manage a high volume of work in a fast-paced, deadline-driven environment
Proven desk and time management skills, with the ability to multitask and prioritize effectively
Ability to follow established workflows and assess information to make sound decisions
Basic computer proficiency, including knowledge of Microsoft Word and Excel
High school diploma required
1–3 years of relevant customer service experience
Preferred
Prior insurance and/or customer service experience is a plus
Benefits
Competitive compensation and performance-based bonuses
Medical, dental, and vision coverage starting on your first day
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Generous paid time off (PTO)
10 paid holidays each year
Up to 9% 401(k) contribution from Chubb
Tuition and education reimbursement to support lifelong learning
Professional training and development programs
Employee Stock Purchase Plan
Company
Chubb
Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.25BKey Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B
Leadership Team
Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
John Keogh
President & Chief Operating Officer
Recent News
Media OutReach Newswire
2026-01-22
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2026-01-08
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