Exabeam · 11 hours ago
Order Management Analyst
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $70K/yr
2+ years expExabeam is a global leader in intelligence-driven and automated cybersecurity solutions that power modern security operations. The Order Management Analyst will support Exabeam’s global customers by ensuring orders are processed accurately and timely while collaborating with various teams to resolve issues and improve processes.
AnalyticsArtificial Intelligence (AI)Big DataCloud SecurityCyber SecurityMachine LearningSoftware
Responsibilities
Act as subject matter expert on all aspects of order entry – Booking policy, PO requirements, approvals, etc
Ensure orders are processed in a timely and accurate manner, collaborating with Sales, Deal Desk, Legal, Revenue and Cloud Ops teams as necessary
Review Sales related agreements to set up SaaS Sales Orders and SaaS Environment properly, consistent with company policies
Analyze deals in pipeline to get ahead of any potential issues
Resolve and track issues / inquiries from Sales as they arise and address root cause problems
Identify any non-standard contract term and collaborate with the Revenue Accounting team to ensure appropriate revenue recognition
An ability to understand the impact of the overall construct of software licenses, services, and renewal deals may have on bookings and revenue recognition
Adhere to order to cash related policies, internal controls, and processes
Can communicate roadblocks and order challenges and consult strategically to management
Assist in executing an efficient and accurate close and reporting process
Provide input for on-going development and improvement on systems and operation processes, enabling repeatable processes, scalability, and the support of new business initiatives
Prepare ad hoc analysis, when needed
Cover US Holidays as needed
Work extended hours during month-end, quarter-end and year-end close
Qualification
Required
2-5 years of experience in Order Management or a related role in a high-tech industry
Ability to work extended hours and weekends during month-end close (blackout period)
Highly organized; able to juggle multiple tasks and prioritize in a high-pressure environment with moderate supervision
Excellent data analysis and problem-solving skills – ideal candidate should be able to make reasonable decisions when presented with imperfect data
Proven ability to meet deadlines, follow-through on details, provide input and feedback to the team
Excellent communication skills, written and verbal, and ability to maintain professional and courteous communication with all levels of customer and company personnel
Strong computer knowledge and skill in MS Office and enterprise CRM order management systems. Salesforce is a plus
Company
Exabeam
Exabeam is a global leader in intelligence and automation that powers security operations. Learn more at www.exabeam.com.
501-1000 employees
H1B Sponsorship
Exabeam has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (18)
2023 (26)
2022 (23)
2021 (19)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$391MKey Investors
Blue Owl Capital CorporationLightspeed Venture PartnersIcon Ventures
2021-12-05Series Unknown· $1M
2021-06-01Series F· $200M
2020-04-01Secondary Market
Leadership Team
Ty Cobb
Vice President of Sales, Americas
Kish Dill
Chief Customer Officer
Recent News
Best Endpoint Protection Security (EPP) Tools, Software, Solutions & Vendors
2026-01-11
2026-01-07
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