Sourgum · 18 hours ago
Account Manager
Jersey City, NJ
Full-time
Onsite
Mid LevelSourgum is transforming the waste and recycling industry through innovative technology, aiming to modernize an outdated sector. They are seeking a dynamic Account Manager to maintain and expand client relationships, ensuring exceptional customer service and communication between teams.
Environmental EngineeringSustainabilityWaste Management
Responsibilities
Collaborate with Account Executives to draft new contracts and renewals, ensuring accuracy and adherence to company policies
Nurture strong relationships with clients, facilitating effective communication between the vendor relations team, account executive, and clients to address account-related inquiries and concerns
Monitor service quality and customer satisfaction, addressing any issues promptly and effectively
Ensure accounts are up to date and in good standing regarding payment, working closely with the finance department to resolve any discrepancies
Assist Account Executives in gathering information from vendors to relay back to clients, facilitating smooth communication and project coordination
Provide support to the Account Executive team in various administrative tasks and projects as needed
Stay informed about industry trends, regulations, and best practices to better serve clients and contribute to the company's growth
Maintain accurate and up-to-date records for every customer you manage
Qualification
Required
You must be customer obsessed and tech-enabled
Ability to commute into our Jersey City, NJ office
Proven experience in account management, customer service, or sales, preferably in a B2B services industry
Strong communication and interpersonal skills, with the ability to build rapport and trust with clients and internal teams
Excellent organizational abilities, including time management and prioritization skills
Demonstrated problem-solving skills and the ability to work effectively in a fast-paced environment
Commitment to upholding company values of sustainability, integrity, and excellence
Preferred
Proficiency in MS Office Suite and CRM software (e.g., Salesforce or Zendesk Sell) preferred
Bachelor's degree in Business Administration, Marketing, or related field preferred
Prior experience in the waste & recycling, construction, trucking, or similar industry is a plus
Benefits
Company stock options are part of your compensation package, giving you the opportunity to share in our company's success and build long-term financial growth.
A positive and collaborative work environment with a focus on innovation and sustainability.
Comprehensive benefits package including health insurance (medical, dental, vision), retirement plans (401K), and generous paid time off.
Flexible/Unlimited PTO
Access to hundreds of gyms, studios, and wellness apps—all through one easy membership provided by your Wellhub.
Yearly Personal Development Budget
Opportunities for professional development and career advancement within a growing company.
Company
Sourgum
Sourgum is the first controlled marketplace for waste and recycling, delivering nationwide enterprise-grade service through a network of 5,000+ vetted local haulers.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$12.5MKey Investors
Spark Capital
2025-04-02Series A· $12.5M
2024-02-01Seed
Leadership Team
Joe Mack
Co-Founder & CEO
Luciano Nardi
COO & Co-Founder
Recent News
2025-12-10
Company data provided by crunchbase