Galen College of Nursing · 4 hours ago
IT Support Tech
Las Vegas, NV
Full-time
Onsite
Entry Level
$17.31/hr - $24.23/hr
2+ years expGalen College of Nursing is a prominent institution dedicated to nursing education, seeking an IT Support Tech to assist faculty, staff, and students with technology-related needs. The role involves providing Tier 1 IT support, troubleshooting, and ensuring the functionality of various technology systems to aid the educational process.
Responsibilities
Provide technical assistance to end users primarily during normal business hours (some after hours and overtime work required)
Answer questions and troubleshoot computer, phone, and network problems for users in person, or via telephone or remote access, using basic trouble ticketing software
Provide assistance in the use of computer hardware and software, including printing, installation, word processing, spreadsheets, email, operating systems, network and wireless connections, and provisioning mobile devices
Provide desktop application support for Windows, Microsoft Office, and various software applications
Assist enterprise IT team with inventory, asset management, documentation, and utilization tracking
Maintain computer, network, phones, and audio-visual technology in classrooms, labs, libraries, conference rooms, and offices
Install, configure, and maintain Windows operating systems and desktop applications
Qualification
Required
Associate's Degree in Information Technology or related field
Minimum two years' experience in IT desktop support, customer service, helpdesk, and general technology support
Customer satisfaction- and service-oriented
Good interpersonal, typing, and verbal/written communication skills
Good prioritization and multitasking skills
Fast, solid learner and team player
Professional, self-motivated, and trustworthy
Good diagnostic, analytic, and troubleshooting skills
Detail-oriented, reliable and dedicated
Excellent PC hardware, software, and audio-visual technology knowledge
Microsoft networking skills required including basic knowledge of Microsoft Active Directory and Outlook
Ability to lift, move, and carry typical IT hardware up to 30 pounds
Preferred
A+, Network+, MCSP, and similar IT industry certifications
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance, and more.
Free counseling services and resources for emotional, physical, and financial well-being
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for children, elders, and pet care, home and auto repair, event planning, and more.
Consumer discounts through Abenity.
Retirement readiness, rollover assistance services, and preferred banking partnerships.
Education assistance (tuition, student loan, certification support, dependent scholarships).
Colleague recognition program.
Time Away from Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence).
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
Galen College of Nursing
Founded in 1989 with a sole focus on nursing education, Galen College of Nursing is one of the largest private nursing schools in the United States.
1001-5000 employees
H1B Sponsorship
Galen College of Nursing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Mark Vogt
President & CEO
Company data provided by crunchbase