Fusion HCR · 10 hours ago
Field Slot Technician
Fusion HCR is seeking a Field Slot Technician to support Aristocrat gaming machines at local casino properties. The role involves installation, maintenance, troubleshooting, and repair of gaming machines, requiring hands-on work at customer locations in the Las Vegas area.
ConsultingProfessional ServicesRecruiting
Responsibilities
Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers at local properties
Perform routine and preventive maintenance on slot machines and related electronic/mechanical components to ensure optimal operation and uptime
Diagnose and resolve hardware and software issues (e.g., bill validators, printers, monitors, game software, communications)
Support game moves, conversions, installs, and removals, including cabinet setup, configuration, and verification
Respond to service calls from casino staff in a timely, professional manner and provide basic customer support and status updates
Maintain accurate service, maintenance, and inventory records in accordance with company and regulatory requirements
Adhere to all gaming regulations, property policies, and Aristocrat procedures while on site
Qualification
Required
Must be local
US Citizen
Ability to obtain a gaming card
Valid driver's license
Must be able to obtain and maintain all required gaming licenses and pass required background checks
Ability to travel locally to multiple Las Vegas properties as needed
Preferred
Previous experience as a Slot Technician or Field Service Technician working with gaming devices or similar electro‑mechanical equipment
Basic knowledge of electronics, mechanics, and troubleshooting of computer‑controlled equipment
Ability to read and follow technical documentation, wiring diagrams, and manufacturer instructions
Strong customer service skills and professional communication when working on casino floors and with property staff