Sports Research · 10 hours ago
Ecommerce Manager
San Pedro, CA
Full-time
Onsite
Mid, Senior Level
4+ years expSports Research is one of the largest privately held dietary supplement and health and wellness brands. As the Ecommerce Manager, you will oversee the Shopify Plus storefront, ensuring operational precision and driving growth and conversion through effective digital strategies and cross-functional collaboration.
Health Wellness & Fitness
Responsibilities
Own day-to-day health, technical performance, and uptime of the Shopify Plus storefront
Oversee Shopify app ecosystem and liaise with third-party vendors for integrations (Klaviyo, Zendesk, Recharge, Yotpo, etc)
Partner with developers, designers, and QA teams on theme updates, bug fixes, code enhancements, and template optimizations
Monitor and act on key onsite metrics: revenue, conversion, funnel performance, retention, and site speed+
Manage Shopify Plus API integrations with ERP, OMS, and fulfillment systems
Translate strategic priorities (brand campaigns, product launches, promotions) into cohesive onsite merchandising and content experiences
Oversee homepage, PDP, PLP, and collection refreshes to align with brand and conversion goals
Maintain consistency of navigation architecture, taxonomy, and search functionality for optimal UX
Use product and collection analytics to refine category hierarchies and boost add-to-cart and AOV performance
Collaborate with cross-functional teams, partner agencies, and vendors on campaign timing and offers across all DTC and marketplace channels
Partner with brand and communications team on e-mail marketing strategy and calendar ensuring alignment with overall brand and ecommerce vision and goals
Coordinate with marketing and paid media partners to ensure landing pages, offers, and tags are correctly implemented
Conduct final user testing and oversee QA to maintain brand integrity and functional and visual quality across promotions, campaigns, and site enhancements
Brief design & development teams on enhancements and/or creative updates needed to elevate the customer journey
Maintain a release and sprint cadence for development, QA, and deployments alongside related ceremonies (e.g., prioritization, sprint planning & refinement, standups, and retros)
Manage agency and developer relationships, defining clear scopes, timelines, and deliverables
Oversee end-to-end inventory management, forecasting, and accuracy across Shopify and marketplace channels, ensuring sync integrity between ERP, OMS, and fulfillment systems to prevent overselling and maintain in-stock health
Partner cross-functionally with Marketing, Brand, CX, and Operations with regards to site, product, and promotion readiness
Lead incident management and triage, ensuring root causes are documented and resolved efficiently
Verify product availability, pricing, and fulfillment readiness before campaign launch
Partner with internal and agency teams to develop weekly and monthly dashboards highlighting DTC performance
Leverage GA4 to establish and track KPIs, uncover performance trends, and inform optimization efforts
Recommend UX or UI enhancements based on data insights and customer feedback
Collaborate with Marketplace team specialists to identify shared learnings and cross-channel opportunities
Act as the right hand to the Director of eCommerce and Operations; ensuring strategic priorities become organized, executed outcomes
Contribute to roadmap planning for DTC growth and digital experience improvements
Document and optimize key processes to prepare for future team expansion
Provide input on budget planning and cross-channel strategy, to ensure unified digital vision
Mentor junior eCommerce team members and foster cross-department collaboration
Qualification
Required
4-6 years of hands-on eCommerce management experience with at least 2 years in a management or lead capacity (Shopify Plus required)
Proven success managing agencies, developers, and cross-functional teams
Exceptional communicator able to translate strategy into structured execution across multiple teams
Process-driven, but adaptable to fast moving environments
Detail-oriented and organized; able to balance strategic priorities with daily execution
Strong understanding of CRO, UX/UI, SEO, and GA4/GTM fundamentals
Familiarity with ERPs, OMS, and Marketplace workflows (Rithum a plus)
Company
Sports Research
Created in 1980, Sports Research is a family-owned business born from a passion for health, wellness, and fitness.
51-200 employees
H1B Sponsorship
Sports Research has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Growth StageLeadership Team
Marie Kelly Pedersen
Chief Financial Officer
Mike Pedersen
Chief Operating Officer
Recent News
2025-08-14
2025-07-16
Company data provided by crunchbase