U.S. Department of Veterans Affairs · 6 hours ago
Program Assistant
San Antonio, TX
Full-time
Onsite
Entry Level
$46K/yr - $60K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Assistant to support the Primary Care Managed Care Product Line. The role involves providing advisory and technical assistance to patients and managing billing inquiries related to Community Based Outpatient Clinics.
GovernmentMedicalNational SecurityPublic Safety
No H1B
U.S. Citizen Only
Responsibilities
Data Analysis: The PA is responsible for the accountability of over 23 million dollars for CBOC contract services
The incumbent obtains information from the various contracts as they relate to payment rates and prepares monthly enrollment listing for payment of services performed at each CBOC
She/He reviews and analyzes bills received for payment to: (1) ensure charges are within negotiated contract
(2) eliminate any unnecessary or duplicate charges
(3) verify the patient was seen at the facility in question
(4) validate bills against actual patient information
Incumbent is the point-of-contact for billing inquiries for the various CBOC contracts
Handles patients concerns and issues and working with the Program Specialist to ensure all the needs of the Veterans are met timely
Handles suspenses assigned timely and ensure all the needs of the contract needs are met
Incumbent is responsible for maintaining up-to-date financial fund control point obligations
This includes establishment of 1358's - 2237's - and decreasing and increasing obligations as necessary
She/He utilizes the Veteran's Health Administration (VHA) Financial Management System (FMS) - Control Point Activity - Accounting and Procurement (IFCAP) to monitor both the obligated and unobligated balances
The PA assists the CBOC Program Specialist in projecting the need for additional funding requirements to senior management
Administrative Duties: The incumbent works closely with the CBOC Program Specialist
He/She assists CBOC Program specialist in orienting and advising the CBOC personnel regarding the VA regulations - policies and procedures on administrative matters - basic eligibility for benefits and status for evaluation into CBOC
Through constant surveillance - maintains contact with medical and administrative staff in various areas/services to resolve delays and misunderstandings in the medical administrative aspects of providing medical care
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/02/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-06 position you must have served 52 weeks at the GS-05
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: obtains information from the various contracts as they relate to payment rates and prepares monthly enrollment listing for payment of services performed; reviews and analyzes bills received for payment to: (1) ensure charges are within negotiated contract; (2) eliminate any unnecessary or duplicate charges; (3) verify the patient was seen at the facility in question; (4) validate bills against actual patient information
Knowledge of billing inquiries for various contracts
Knowledge on maintaining up-to-date financial fund control point obligations
You will be rated on the following Competencies for this position: Customer Service, Administration and Management, Contracting/Procurement
Work is mostly sedentary with some walking - bending - standing in completing various stages of the daily tasks and carrying of light objects such as supplies and documentation manuals and records
There will be some lifting and transferring of baskets or boxes of supplies and records more than 15 pounds
The incumbent must have adequate eyesight and hand dexterity to allow for reading and operating a computer keyboard
The incumbent is required to answer numerous personal/telephonic inquiries and must have adequate eyesight and hand dexterity to allow for reading and operating a computer
Company
U.S. Department of Veterans Affairs
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10001+ employees
Funding
Current Stage
Late StageLeadership Team
Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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