Human Services Management Corporation · 3 days ago
Microsoft 365 Support Analyst
Milford, MA
Full-time
Onsite
Mid Level
3+ years expHuman Services Management Corporation (HSMC) provides shared business and consulting services to human services agencies. This role manages the Microsoft 365 end-user environment, providing technical leadership and hands-on implementation while ensuring optimal operations and support for users.
Health CareHuman ResourcesInformation TechnologyManagement ConsultingMarketing
Responsibilities
Complete administration of Microsoft 365 and its capabilities
Manage onboarding/offboarding users and permissions in Active Directory
Create and maintain security/distribution groups and file-level permissions
Perform monthly Active Directory audits and reconcile users
Implement, test, and deploy Exchange Online and Microsoft Teams
Support messaging security policies (e.g., data retention)
Review, test, and recommend standard messaging practices
Manage anti-spam filtering, logging, message tracking, and transport rules
Support Single Sign-On and Multi-Factor Authentication
Collaborate with Security Team and follow policies/recommendations
Manage mobile devices via MDM (Microsoft Intune)
Perform administrative tasks and reporting using PowerShell
Develop scripts to automate processes
Ensure team performance meets Service Level Agreements
Administration of Power Automate and auxiliary applications
Create and maintain SharePoint team sites and documentation
Qualification
Required
3 years of experience in Microsoft environment
Proven expertise with Microsoft 365
Preferred
Bachelor's Degree preferred
Some travel may be required
Company
Human Services Management Corporation
Human Services Management Corporation provides child care, specialty autism, residential treatment services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Brooke Littleton-Fitzgerald
Chief Executive Officer
Company data provided by crunchbase