HCA Healthcare · 15 hours ago
APP Informatics Lead
Nashville, TN
Full-time
Hybrid
Senior Level
7+ years expHCA Healthcare is redefining patient care through its Digital Transformation and Innovation team. The APP Informatics Lead will support the adoption of Expanse by engaging providers, delivering training, and optimizing EMR systems to enhance clinical workflows and outcomes.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Support and execute provider engagement strategy for all upcoming Expanse implementation Waves, including in-person and virtual activities across Divisions/facilities
Plan and support engagement events such as Division Kickoff (DKO), Facility Kickoff (FKO), Expanse Change Champion (ECC) meeting coverage, and other readiness and adoption activities
Schedule and coordinate provider engagement activities (calendaring, tracking participation, logistics, follow-up, readiness checklists)
Prepare providers and champions for go-live, including Go-Live Facilitator preparation, workflow education, and readiness reinforcement
Conduct and/or support provider training, including group sessions and 1:1 engagements to address concerns, workflow impacts, and adoption barriers
Develop and/or coordinate provider-facing communications and materials to drive adoption and standardization
Support provider champion training and education, including onboarding/orientation, expectations, and escalation pathways
Conduct product demonstrations at facility/division kickoffs and other stakeholder sessions, tailoring messaging to audience and workflow impact
Support completion and quality of provider engagement deliverables (e.g., provider engagement workbooks, readiness artifacts, issue logs, feedback summaries)
Help staff and sustain provider change champion groups; assist with meeting preparation, agendas, content, and action tracking
Assist with post go-live office hours (facilitating sessions, triaging issues, capturing themes, escalating appropriately)
Provide on-site and/or virtual go-live coverage for providers and clinical teams, including at-the-elbow support, rounding, and rapid workflow troubleshooting
Identify recurring adoption barriers and collaborate with implementation, training, and optimization teams to address root causes
Support issue gathering, fact finding, and resolution processes; communicate recommendations and solutions clearly to varied stakeholders
Support development of engagement and education content (provider tip sheets, workflow guides, specialty-targeted training materials, ambifi’s, FAQs)
Help evaluate the effectiveness of training strategies/materials and recommend iterative improvements based on frontline feedback
Collaborate with clinical leaders, trainers, and project teams to ensure content aligns with enterprise standards while reflecting real-world workflow needs
Participate in continuous improvement and organizational learning—sharing lessons learned across waves and sites
Partner with the EMR Optimization team to support optimization initiatives, including stakeholder meetings, workflow review, requirements gathering, and feedback synthesis
Provide structured provider feedback to inform EHR build, enhancement prioritization, and usability improvements
Support pilots and adoption measurement for optimization projects
As needed, contribute to related Expanse technology/innovation initiatives (e.g., ambient listening, mobile Expanse app, digital adoption platform, and other provider-facing tools)
Support product development efforts by translating clinician needs into clear workflow requirements and actionable feedback for design/build teams
Attend and present agenda items at the Enterprise Provider Advisory Group meetings
Performs other duties as assigned
Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”
Qualification
Required
Graduate of an accredited NP or PA program with active, unrestricted advanced clinical licensure and 7+ years of combined clinical practice and informatics experience required
Experience supporting clinical workflow change, training, and operational initiatives, with preferred experience in clinical informatics, EHR implementation/optimization, and enterprise EHR platforms (e.g., Meditech Expanse or comparable systems)
Preferred
Preferred background in provider engagement and large-scale change management (multi-site or enterprise initiatives), with a Master's Degree in informatics or equivalent as a plus
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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