Pearster · 7 hours ago
Senior Technical Account Manager (Blockchain) - Remote LATAM
United States
Full-time
Remote
Mid, Senior Level
4+ years expPearster is a US-based cloud-based infrastructure company that powers the blockchain ecosystem. They are seeking a Senior Technical Account Manager who will act as a trusted technical advisor for enterprise customers, ensuring they realize long-term value and become advocates for the company's solutions.
Cloud SecurityConsultingInformation Technology
Responsibilities
Partner with Customer Success Managers and Sales to identify expansion opportunities within existing accounts, aligned with customer priorities
Act as the primary technical advisor and advocate for enterprise accounts, ensuring measurable outcomes through adoption, retention, and growth
Lead onboarding, enablement, and training sessions that reinforce customer confidence and accelerate time-to-value
Optimize solution architectures post-sale, advising on scalability, performance tuning, cost efficiency, and security best practices
Create and deliver technical workshops, quarterly business reviews, and roadmap sessions that deepen enterprise engagement
Proactively monitor account health, identify risks, and implement action plans before they impact customer outcomes
Build trusted, strategic relationships across customer organizations—from engineers to executives—that foster advocacy and expansion
Capture customer insights and feature requests, and partner with Product and Engineering to ensure customer needs shape the company's roadmap
Stay ahead of blockchain trends, guiding enterprises on how to apply emerging technologies (e.g., Layer 2 scaling, cross-chain protocols, AI x Web3 use cases)
Qualification
Required
4–6 years of experience in a technical, customer-facing role such as Technical Account Manager, Solutions Architect, Sales Engineer, or Customer Success Engineer
Strong technical background with proficiency in programming languages (e.g., TypeScript, Go, Python, or Rust) and cloud platforms (AWS, GCP, Azure)
Solid understanding of Web3 technologies, including JSON-RPC protocols, blockchain APIs, and major networks (e.g. EVM, Solana, Bitcoin)
Ability to conduct architectural reviews, identify optimization opportunities, and advise on best practices for secure, scalable blockchain deployments
Proven track record of building trusted technical partnerships that drive customer retention and account expansion
Strong communication and presentation skills, able to simplify technical concepts for executive audiences while diving deep with engineering teams
Experience translating complex technical concepts into clear, actionable business strategies
Familiarity with advanced blockchain concepts such as Layer 2 scaling, cross-chain protocols, and security best practices
Benefits
Work from anywhere with true flexibility and freedom.
Recharge confidently with dedicated paid time off.
Advance your career with fully covered international certifications.
Access coworking spaces worldwide whenever you want a professional setup.
Strengthen your English and expand your global reach.
Connect and have fun with activities that unite our international team.
Feel appreciated with personalized gifts and a thoughtful welcome kit.
Grow our community and earn through our referral program.
Company
Pearster
Pearster offers cloud consultancy and bridges tech talent gaps, focusing on long-term relationships and specialized cloud services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Juan P. Barrirero
Chief Executive Officer
Company data provided by crunchbase