Grand Hotel Golf Resort and Spa, Autograph Collection · 12 hours ago
Front Desk Clerk - Night Auditor
Point Clear, AL
Full-time
Onsite
New Grad, Entry LevelGrand Hotel Golf Resort & Spa, Autograph Collection is a historic destination known for its exceptional hospitality. The Night Auditor plays a critical role in maintaining financial and operational integrity during overnight hours, combining front desk responsibilities with essential auditing functions.
Hospitality
Responsibilities
Overnight Guest Services: Provide professional and courteous assistance to late-arriving and early-departing guests, ensuring a positive and seamless guest experience
Financial Audits: Conduct detailed audits of financial transactions and hotel revenue, verifying data accuracy and ensuring proper balancing across all profit centers
Error Resolution: Identify discrepancies in entries, perform necessary corrections, and make appropriate financial adjustments
Room & Tax Posting: Accurately post room charges, tax, and any late-night fees to guest accounts in a timely manner
Rate Verification: Audit room rates and market codes to confirm consistency with the hotel’s rate structure
Credit Card Balancing: Balance hotel credit card transactions across departments, including Rooms, Food & Beverage, and Golf
Cash Reconciliation: Reconcile cash drawers for Front Desk, Food & Beverage outlets, and Golf Pro Shop using respective system reports
Folio Adjustments: Post guest check corrections and late charges, including for early 3:00 AM check-outs
Daily Reporting: Generate and distribute all required nightly and daily financial and operations reports
Front Desk Readiness: Organize and prepare the front desk area by 6:30 AM to ensure a smooth transition for the morning shift
Qualification
Required
Provide professional and courteous assistance to late-arriving and early-departing guests, ensuring a positive and seamless guest experience
Conduct detailed audits of financial transactions and hotel revenue, verifying data accuracy and ensuring proper balancing across all profit centers
Identify discrepancies in entries, perform necessary corrections, and make appropriate financial adjustments
Accurately post room charges, tax, and any late-night fees to guest accounts in a timely manner
Audit room rates and market codes to confirm consistency with the hotel's rate structure
Balance hotel credit card transactions across departments, including Rooms, Food & Beverage, and Golf
Reconcile cash drawers for Front Desk, Food & Beverage outlets, and Golf Pro Shop using respective system reports
Post guest check corrections and late charges, including for early 3:00 AM check-outs
Generate and distribute all required nightly and daily financial and operations reports
Organize and prepare the front desk area by 6:30 AM to ensure a smooth transition for the morning shift
Benefits
Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
401(k) with Company Match: Plan for your future with our company-matched retirement plan.
Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
Career Growth: Opportunities for ongoing training, professional development, and career advancement within the PCH Hotels & Resorts portfolio.
Company
Grand Hotel Golf Resort and Spa, Autograph Collection
Thank you for your interest in employment with The Grand Hotel Golf Resort and Spa, Autograph Collection in Point Clear, Alabama.
Founded in 1847
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase