MercyOne · 2 hours ago
Performance Excellence Data Analyst ll
Des Moines, IA
Full-time
Onsite
Senior Level
5+ years expMercyOne is a healthcare organization committed to delivering compassionate care. They are seeking a Performance Excellence Data Analyst ll who will serve as an internal consultant, focusing on process improvement and performance monitoring to enhance healthcare value and quality.
Health CareHealth DiagnosticsHospitalMedicalNon ProfitPersonal HealthPrimary and Urgent Care
Responsibilities
Serves as a project facilitator/manager and technical resource for teams working on major, complex performance improvement efforts, focusing on better healthcare value and quality, to include the improvement of clinical outcomes, patient experience, safety, costs, revenue, productivity, efficiency, employee and provider satisfaction, and process reliability
Serves as a technical advisor and internal consultant to management, staff, and providers on the use of performance improvement tools and techniques, analytical techniques, and statistical applications
Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate efficiency, effectiveness, cost, etc., using available information systems data
Uses data from appropriate external sources, including comparative databases. Where other data is necessary but not readily available, will design and implement appropriate data collection tools
Applies appropriate change management methods to promote implementation of change
Facilitates organizational change by helping to prepare personnel to accept and actively participate in new changes, through communication, coaching, and educational workshops
Analyzes assigned areas of operations for potential improvement opportunities and makes applicable recommendations in conjunction with management, staff and providers for process, system, procedure, and operational changes to improve healthcare value and quality
Provide project status updates, feedback, and appropriate reporting on assigned projects through preparation and delivery of presentations and other project tracking systems
Works with Performance Excellence staff and others to maximize potential improvement efforts and understanding of opportunities across the organization, as well as to identify, share, and leverage best practices with organizational stakeholders
Provides direction, coordination, mentoring, and coaching of performance improvement staff as assigned by the director
Provide training and mentoring to leaders and staff on performance improvement methods and tools
Qualification
Required
Bachelor's degree required and Master's preferred in industrial engineering, health systems engineering, healthcare administration, organizational development, a health-related profession, or a similar field of study with a strong analytical base
High level certification (such as Black Belt or Master Black Belt) from a recognized organization in Lean, Six Sigma, or similar improvement methodology
Minimum of five (5) years of process improvement experience
Minimum of three (3) years of experience required in Lean or Lean Six Sigma deployment in a healthcare environment
Minimum of three (3) years of management/leadership experience is required, preferably in a healthcare environment
Advanced analytical skills necessary for the evaluation of systems and changes and preparation of a variety of reports and analyses
Advanced interpersonal skills necessary to build effective relationships and to adequately explore complex/sensitive situations with organizational leaders, department management, line staff, providers, and regulatory agencies
Experience in managing multiple, concurrent, complex projects
Working knowledge of computer applications including Microsoft Office, Visio and Google Workspace
Preferred
Experience working with statistical analysis software (for example, QI Macros or Minitab) is strongly preferred
Company
MercyOne
MercyOne is a non-profit organization that provides healthcare services to communities.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-04-19Acquired
Leadership Team
Bob Ritz
CEO & President
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