Director Far East Marketing jobs in United States
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Resorts World Las Vegas · 3 days ago

Director Far East Marketing

Resorts World Las Vegas is seeking a Director of Far East Marketing responsible for developing and maintaining relationships with targeted resort patrons to generate incremental revenues. The role involves managing all aspects of guest visits, cultivating patron relationships, and ensuring compliance with company policies.

HospitalityHotelLocation Based ServicesTravelVacation Rental
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Responsibilities

Manage all aspects of the guest’s visit (book spa, dining, in-room dining amenities, ground transportation, cabanas, hotel rooms, establish casino credit, oversee folio check-out, etc.) for Far East guests
Cultivate and identify patrons with incremental spend throughout the resort
Interact with players in person on property, as well as via telephone, e-mail, text message, and written correspondence
Provide information to team and property leadership related to guest feedback, suggestions, concerns, or issues
Adhere with Resorts World Las Vegas policies and procedures as well as Title 31 compliance requirements
Obtain and maintain position-specific licensing
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc
Other duties as assigned

Qualification

Casino marketing experienceFluent in Mandarin/CantoneseCustomer serviceResort marketing experiencePolished appearanceEffective communication

Required

Fluent in English and Mandarin/Cantonese
Ability to work varied shifts, including nights, weekends, and holidays
Ability to effectively communicate in English
Polished appearance and demeanor
Excellent customer service skills
Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures
At least 21 years of age
High school diploma or equivalent
Minimum five years of casino marketing experience in a large luxury property setting
Proof of eligibility to work in the United States
Ability to obtain the following: Nevada Gaming Registration

Preferred

Strong existing following of mass premium and high-end patrons
Resort Marketing or premium customer hosting experience
Previous experience working in a large luxury resort setting

Company

Resorts World Las Vegas

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Resorts World Las Vegas is a resort, mall, and casino on the Las Vegas Strip in Winchester, Nevada, United States.

Funding

Current Stage
Late Stage

Leadership Team

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Lou Dorn
Chief Legal Officer and Corporate Secretary
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Company data provided by crunchbase