Hiya Inc. · 9 hours ago
Senior VOIP Infrastructure Engineer
Seattle, WA
Full-time
Hybrid
Senior Level
$188K/yr - $230K/yrHiya Inc. is dedicated to making calls safe and trustworthy again through their innovative AI voice technology. They are seeking a Senior VoIP Infrastructure Engineer to own the infrastructure and systems that power voice, focusing on mobile app and B2B carrier contexts, while making critical architectural decisions and optimizing call quality.
AppsInternetMobileMobile Apps
Responsibilities
Own end-to-end infrastructure for voice at Hiya, including VoIP, media handling, and WebRTC technologies
Serve as the technical authority on call quality, making decisions about optimization, points of presence, and platform architecture
Build and scale solutions for MediaStream B2B UA integration to support carrier partnerships
Make platform-level architectural decisions as the ranking engineer in this domain, operating with significant autonomy in ambiguous territory
Work across mobile app and carrier contexts, ensuring our voice capabilities meet the needs of both consumer users and enterprise partners
Collaborate with product and engineering teams to translate technical possibilities into business opportunities
Qualification
Required
Deep VoIP expertise: You've built and scaled voice infrastructure before, with hands-on experience in VoIP, WebRTC, media handling, and call quality optimization
Ownership mindset: You're comfortable being the ranking technical voice in your domain, making calls with incomplete information, and taking responsibility for outcomes
Platform thinking: You see beyond immediate problems to build systems that create leverage and unlock future opportunities
Comfort with ambiguity: You thrive when there isn't a clear playbook, and you know how to make pragmatic tradeoffs between speed and perfection
Mobile and carrier context: Experience with voice in mobile apps or carrier integrations is a strong signal of fit
Collaboration and communication: You can translate complex technical decisions into language that helps the business move forward, and you work well with cross-functional partners
PCAP analysis: You're comfortable with Wireshark and packet-level debugging for troubleshooting call quality issues
Benefits
Employer-sponsored Insurance
Medical, dental, and vision (PPO & HDHP); 50% dependent coverage
Health, flexible spending, and dependent care accounts
Life, AD&D, and accident coverage, with company-paid life and long-term disability
401(k) with 3% company match (via Fidelity)
Flexible vacation policy and paid company holidays
Paid parental leave
Work-from-home equipment stipend
$1,000 annually to invest in your learning and growth
$1,000/year in charitable donation matching
Team lunch 2x per week
Company
Hiya Inc.
At Hiya, we are revolutionizing the voice communication experience, making it more productive and secure.
Founded in 2016
51-200 employees
H1B Sponsorship
Hiya Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (4)
2022 (2)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
$22.7MKey Investors
Balderton Capital
2023-03-27Series Unknown· $4.7M
2019-01-01Private Equity
2017-10-19Series A· $18M
Leadership Team
Alex Algard
CEO & Founder
Recent News
2026-01-11
Company data provided by crunchbase