FastTek Global · 5 hours ago
Financial Analyst Auditor
Warren, MI
Full-time
Onsite
Entry, Mid Level
2+ years expFastTek Global is a financially strong, privately held company focused on consulting and client services. They are seeking a Financial Analyst Auditor to forecast contact volumes, create and maintain forecast models, collaborate with internal customers, and provide variance analysis on forecast performance.
Information TechnologyRecruitingStaffing Agency
Responsibilities
Forecast interval, daily, weekly and monthly contact volumes, handle times, staff requirements and other production metrics by group and report on actual vs. forecasted volumes
Create, modify, and maintain forecast models that accurately predict contact center impacts given changes in various operating assumptions
Collaborate with various internal customers on impact analysis for proposed contact center changes
Collaborate with the suppliers of data to the forecast models to understand/improve the accuracy of the data provided
Collaborate with supplier performance management and business performance management on initiatives to improve service and efficiencies
Perform various analyses, formulate conclusions, and present conclusions to management
Actively scan for and pursue new forecasting techniques, industry practices, learning opportunities, new tools, and process improvement opportunities
Work with business to develop short-term and long-term financial forecasts and budgets
Generate innovative solutions to drive financial savings and hold business partners accountable to achieving results
Provide variance analysis on forecast performance
Develop and maintain reporting tools that help analyze forecasting trends
Not an accounting Role/Group
Call Center Data - looking at call center data in relation to call center volume and case handle time
Heavy reporting duties after forecasting the data for the call center line of business
Assist with reporting and creating innovative ways to look at data
More of a heads down individualized role but will need to communicate with the team during forecasting meetings
Position is located at Warren Tech Center - Candidates must be local to the SE Michigan area - within 50 miles from Tech Center
Ideally would like to get someone in the door to train and then bring them direct
This role allows candidates to get their hands in a lot of different areas within our company as they will be tasked with reviewing the workforce as a whole
Manager views this position as a great role to learn and then use as a stepping stone to grow with the company
Qualification
Required
2+ years of non-accounting forecasting/reporting experience
Position is located at Warren Tech Center - Candidates must be local to the SE Michigan area - within 50 miles from Tech Center
Preferred
Bachelors/Associates highly preferred but not a requirement - relevant experience is also accepted
Preferred knowledge of - Minitab, Clarabridge, SQL, PowerBI
Benefits
Medical and Dental (FastTek pays majority of the medical program)
Vision
Personal Time Off (PTO) Program
Long Term Disability (100% paid)
Life Insurance (100% paid)
401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match
Lucrative employee referral program
Employee recognition culture
Company
FastTek Global
FastTek Global specializes in business professional, engineering, and tech staffing, recruiting, managing, and offshore services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Carey Pachla
President and CEO
Company data provided by crunchbase