JBS USA · 3 days ago
CLAIMS ADJUSTOR
Greeley, CO
Full-time
Onsite
Entry, Mid Level
$22/hr - $22/hr
2+ years expJBS USA is a leading global food company providing high-quality products to customers worldwide. They are seeking a Claims Adjustor for their Fed Beef division to mediate discrepancies reported by customers and internal personnel, ensuring product integrity and quality. The role involves strong customer service, data analysis, and collaboration with various teams to resolve claims efficiently.
Food and BeverageFood ProcessingIndustrialOrganic Food
Responsibilities
Demonstrate strong customer service with ability to make decisions to mitigate losses quickly
Communicate with a sense of urgency to customers, carriers, and plants via phone and email
Investigate root cause of claims/deductions (transportation, plant, sales, customer error, etc.)
Acquire required documentation needed to determine liability quickly
Review legal documentation and determine if the parties involved have provided the required information to process a claim and have fulfilled their contractual requirements
Gather data and relay it to teams to problem solve for customer accounts
Interact with teams across the business to resolve customer disputes and requests
Communicate JBS guidelines to appropriate parties
Update invoice information in JBS’ accounting system, DMS
Track data in Excel using pivot tables and extensive formulas
Conduct intermediate data analysis, find trends and develop conclusions on claims
Work and learn new business areas in order to reduce costs
Facilitate and support collection efforts against outside facilities and carriers/liners
Work a four-hour shift on Saturday once every six or seven weeks
Other duties as assigned
Qualification
Required
Understanding of cash application processes in order to assist customer accounts
2-3 years customer service experience with the ability to problem solve
Self-driven to learn and adapt quickly and be a team player
Intermediate Excel proficiency
Excellent communication, computer, organizational and multi-tasking skills
Can perform the functions of the job with or without a reasonable accommodation
Preferred
Prior experience handling customer accounts i.e.; accounts receivables, claims and deductions
Bachelor's Degree in Finance, Accounting, Business, Economics or related field
Benefits
Vision, Medical, and Dental coverage begin after 60 days of employment;
Paid Time Off: sick leave, vacation, and 6 company observed holidays;
401(k): company match begins after the first year of service and follows the company vesting schedule;
Career Development: Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs.
Company
JBS USA
JBS USA is a multinational company that processes beef, pork, and lamb.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alan Byers
Senior Advisor to CEO
Victor H. Machado
Chief Financial Officer
Recent News
2025-11-26
Food Business News
2025-08-15
Company data provided by crunchbase