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Build-A-Bear Workshop · 2 hours ago

Senior Specialist, Field Training

St Louis, MO

Full-time

Hybrid

Mid, Senior Level

1+ years exp

Build-A-Bear Workshop is seeking a Senior Specialist, Field Training to enhance learning experiences across their field store teams. This role focuses on designing and implementing training strategies that drive performance and support business goals.

ConsumerCustomer ServiceToys

Responsibilities

Develop and implement field training strategies, programs, and materials aligned with business objectives

Collaborate with cross-functional partners and field leadership, to design, review, and deliver effective training resources

Conduct training sessions and enhance training materials based on field input and evolving needs

Monitor training effectiveness, stay informed on industry trends, and identify new training opportunities

Maintain and update all store policies, procedures, and resources, ensuring consistency in branding

Identify, prioritize, and communicate updates to training documents and operational resources

Collaborate with partner-operated locations to coordinate grand opening training, identify post-opening training needs, and deliver "train the trainer” sessions

Collect and evaluate feedback from trainers and partner-operated teams

Develop and deliver product guides, sales planning resources, and "Best Play" communications to support field execution and drive business results

Qualification

Field training experienceTraining program developmentOrganizational skillsCommunication skillsAnalytical thinkingProblem-solvingTime managementTeam collaboration

Required

Associate degree or relevant experience

1-3 years creating field training or facilitating field training (preferably retail stores)

Proficient planning and organizational skills

Strong verbal and written communication skills

Preferred

Bachelor's degree

Additional training certifications

1-3 years corporate-level experience creating and delivering retail training

Company

Build-A-Bear Workshop

Glassdoor3.6

Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States.

Founded in 1997

Saint Louis, Missouri, USA

5001-10000 employees

http://www.buildabear.com

Funding

Current Stage

Public Company

Total Funding

$15M

2025-12-31Post Ipo Debt· $15M

2004-10-28IPO

Leadership Team

Sharon John

President and CEO

Dara Meath

SVP, Chief Technology Officer

Recent News

PR Newswire

ONE OF BUILD-A-BEAR'S FASTEST SELL-OUTS RETURNS FOR NATIONAL HUG DAY

2026-01-20

PR Newswire

BIG HEART, BIGGER IMPACT - BUILD-A-BEAR WORKSHOP EARNS ONE OF AMERICA'S TOP WORKPLACE HONORS

2026-01-16

MarketScreener

Build-A-Bear Workshop Inc - Base borrowing amount increased from $25 million to $40 million - SEC filing

2026-01-06

Company data provided by crunchbase