The City University of New York · 12 hours ago
HR Diversity Program Manager – Lead Investigator
New York, NY
Full-time
Onsite
Mid, Senior Level
$95K/yr - $114K/yr
6+ years expJohn Jay College of Criminal Justice, part of the City University of New York, is seeking a highly qualified HR Diversity Program Manager – Lead Investigator. This role involves investigating reports of sex-based misconduct and discrimination, ensuring compliance with relevant laws, and collaborating with various campus partners to promote diversity and inclusion within the college community.
Higher Education
Responsibilities
Investigate and help ensure timely resolution of assigned reports concerning sex-based misconduct, retaliation, and discrimination within the College community
Support outreach, conduct case intakes, implement supportive measures, and conduct prompt, thorough, and impartial investigations in response to complaints filed with the Office of Legal Counsel
Provide detailed, unbiased reports that may inform disciplinary action or proceedings at the College
Develop, assist and participate in trainings to educate the College community on policy, laws and regulations, as well as reporting obligations
Ensure that investigations are conducted in a timely, fair, and equitable manner, while maintaining confidentiality and privacy for all involved parties
Maintain accurate and detailed records of investigations, including interviews, evidence, findings, and the final resolution or recommendation
Ensure that all necessary documentation is properly archived in compliance with institutional policies and federal regulations
Track and monitor reports, the status of investigations, ensuring compliance with timelines and procedural requirements
Manage and navigate conflict, including interactions with individuals experiencing high levels of stress or emotion
Work independently and efficiently while balancing multiple responsibilities, as well as a desire to work actively and creatively as part of a team
Apply relevant federal, state, and local laws, including Title IX, Title VI, Title VII, Section 504, ADA, the Clery Act, VAWA, EIE, and FERPA
Demonstrate expertise in conflict resolution, problem-solving, interviewing, and conducting thorough investigations
Assess and negotiate complex, highly sensitive situations, facilitating resolution while maintaining confidentiality
Maintain neutrality and professionalism while working in a fast-paced environment and across multiple constituencies to resolve complaints sensitively
Qualification
Required
Bachelor's degree and six years' related experience required
Knowledge of or professional experience conducting internal investigations related to discrimination, retaliation and/or sex-based misconduct allegations in a higher-education setting or other related field
Proven experience in processing reports and complaints in a higher education setting, particularly related to Title IX, Title VI, Title VII, as well as Section 504, ADA and EEO matters
Experience in developing and presenting educational programs on topics such as sex-based harassment, discrimination, retaliation, and diversity
Excellent judgment with the ability to manage highly sensitive and confidential information discreetly
Demonstrated experience in problem-solving, planning, organizing work, and effectively communicating both orally and in writing
Comfortable learning new technologies and utilizing various programs and systems to perform job functions
Maintain proficiency in using legal research databases, office management software, case management, document and incident tracking software
Ensure that investigations are conducted in a timely, fair, and equitable manner, while maintaining confidentiality and privacy for all involved parties
Maintain accurate and detailed records of investigations, including interviews, evidence, findings, and the final resolution or recommendation
Ensure that all necessary documentation is properly archived in compliance with institutional policies and federal regulations
Track and monitor reports, the status of investigations, ensuring compliance with timelines and procedural requirements
Ability to manage and navigate conflict, including interactions with individuals experiencing high levels of stress or emotion
Ability to work independently and efficiently while balancing multiple responsibilities, as well as a desire to work actively and creatively as part of a team
Demonstrated expertise in applying relevant federal, state, and local laws, including Title IX, Title VI, Title VII, Section 504, ADA, the Clery Act, VAWA, EIE, and FERPA
Strong skills in conflict resolution, problem-solving, interviewing, and conducting thorough investigations
Excellent analytical skills with the ability to assess and negotiate complex, highly sensitive situations, facilitating resolution while maintaining confidentiality
Exceptional interpersonal skills, including the ability to listen actively and demonstrate sensitivity to individual needs and diverse populations
Ability to maintain neutrality and professionalism while working in a fast-paced environment and across multiple constituencies to resolve complaints sensitively
Demonstrated commitment to working with and for diverse, multicultural populations, promoting equity and inclusion in all initiatives
Preferred
Juris Doctor (J.D.) and two years of experience conducting investigations or interviewing clients in a legal or advocacy-oriented capacity of any kind
Two years of Diversity, Equity, and Inclusion experience
Two years of professional experience investigating Title VI, Title VII, Title IX, or ADA complaints; may serve as a substitute for investigatory experience (i.e. litigation experience, HR investigatory experience)
Benefits
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.
We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.
Company
The City University of New York
The City University of New York is the nation’s largest urban public university, a transformative engine of social mobility that is a critical component of the lifeblood of New York City.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Allison Griffin
Partnership Specialist, CUNY Service Corps
Doriane Gloria
Sr. Vice Chancellor and Chief Human Resources Officer
Recent News
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