mdxhealth · 9 hours ago
Customer Services Specialist II or III
Irvine, CA, US
Full-time
Hybrid
Mid, Senior Level
$30/hr - $34/hr
3+ years expMdxhealth is building a world-class healthcare company focused on improving the diagnosis and treatment of cancer patients. The Customer Support Specialist II or III serves as a vital link between customers and the sales team, ensuring high standards of service and supporting sales objectives.
BiotechnologyHealth DiagnosticsMedical Device
Responsibilities
Provides a vital link between mdxhealth customers, sales team and the commercial operations group
Responsible for maintaining a high standard of service with their respective customers group, which is comprised of both assigned accounts and sales personnel
Works closely with an assigned regional sales team to support customer activities and sales objectives
Qualification
Required
Three plus years' previous customer service experience for a level II and four plus years for a level III
High level of accuracy and attention to detail
Ability to adapt to changing procedures, policies and work environment
Ability to work in a fast-paced team environment
Preferred
Two plus years for a level II and three plus years for a level III of related sales support experience
Three plus years customer service experience in healthcare or a clinical reference laboratory
Benefits
Company paid medical, dental, vision and life insurance coverage
401(k) with company match
Generous employee discounts
A casual, but driven work environment
The ability to make a real difference as a key contributor to our growth
Company
mdxhealth
MDxHealth is a molecular diagnostics company that develops epigenetic tests for cancer assessment and personalized treatment of patients.
201-500 employees
Funding
Current Stage
Public CompanyTotal Funding
$169.38MKey Investors
Innovatus Capital PartnersMVM Life Science PartnersKreos Capital
2024-09-25Post Ipo Equity· $40M
2023-02-03Post Ipo Equity· $37M
2022-08-02Post Ipo Debt· $35M
Leadership Team
John A. Bellano
Chief Commercial Officer
Recent News
Orange County Business Journal
2026-01-16
2026-01-13
Company data provided by crunchbase