DESC (Downtown Emergency Service Center) · 10 hours ago
Senior Manager of Data Analytics
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$123K/yr - $139K/yr
4+ years expDESC (Downtown Emergency Service Center) is a nonprofit organization dedicated to helping individuals with complex needs related to homelessness and mental health. The Senior Manager of Data Analytics will lead the data collection, reporting, and analysis efforts across all programs, working closely with leadership to enhance decision-making through data-driven insights.
Health CareHomeless ShelterNon ProfitSocial
Responsibilities
Analyze service and business data to guide the agency’s budget and policy decisions
Coordinate work and agency requests with Software Development and Contracts team managers
Develop and update web reports and data tracking dashboards
Organize and coordinate ad hoc analyses to detect trends, correlations, or any other patterns in service and financial data pertinent to agency operations
Work collaboratively on multidisciplinary teams to review and analyze data at an agency-wide level, and to help develop best presentation of the data for consumption across the organization
Develop new performance metrics and dashboard system to track contract and outcome requirements, as well as supporting new policy and procedures
Conduct performance analysis of programs and suggest system improvement strategies as it relates to client services
Work collaboratively with the Contracts team, Business Planning Manager, and direct service teams to establish program data requirements and collection methods
Assure that key deliverables provide validated and timely information that is understandable and relevant to the business objectives of each project
Conduct performance analysis of programs and suggest system improvement strategies as it relates to client services
Analyze program performance data to guide the agency’s budget and policy decisions
Help develop and maintain a QA/QI program
Develop recommendations for adopting new, modified or revised policies and procedures, new performance metrics, or other strategies to address any issues
Work collaboratively with our IS department to implement and improve data collection processes around the organization
Develop forms and data submission methods to achieve highest possible degree of efficiency
Provide direction and supervision of a team of data analysts
Responsible for overall management of the team, including budgetary oversight and personnel management
Prioritize team’s work and focus based on business needs
Review work products to ensure quality and consistency of content
Conduct scheduled performance reviews
Recruit, interview and hire individuals
Participate in external agency committees or workgroups
Comply with all agency policies and procedures, relevant Washington Administrative Code, RCWs, HIPAA Privacy Rules and King County Behavioral Health Division policies and procedures
Attend and participate in relevant team meetings, agency sponsored trainings and all-staff meetings; and
Other duties as assigned
Qualification
Required
Bachelor's degree in quantitative science, computer science, related field, or equivalent experience: advanced degree a plus
4 years' highly relevant paid work and management experience
Demonstrable expertise in SQL development, including manually writing complex views and queries
Knowledge of health equity and organizational change principles
Strong analytical, planning, and data reporting skills
Proven ability to influence & gain buy-in at multiple levels and across division of internal and external stakeholders
Ability to organize and coordinate work efficiently; prioritize workload, work under pressure with tight timelines and changing priorities
Initiative and creativity in problem solving and system development
Subscribe to philosophy of cooperation and continuity across programs, and of consideration and respect for clients
Appropriate safeguarding and handling of confidential and proprietary information
Preferred
Degree in social or behavioral sciences
Master's or Doctoral degree in analytic or computer sciences
2+ years of experience as a software developer
Experience working in the healthcare field
Experience working in administration/coordination in a human services or affordable housing setting
Previous experience with non-profit or social service agencies
Experience working with individuals who are homeless, mentally ill, and/or use substances
Python programming experience
Web development experience; HTML, CSS, PHP, JavaScript
Experience with Apache or other HTTP servers, GitHub, and Linux
Cloud experience (A.W.S, Azure, Google Cloud Platform)
Experience with object-oriented programming
Experience with medical/health information and QA/QI processes
Benefits
Dental
Life
Long-term Disability
Medical
Employee Assistance Program (EAP)
Flexible Spending Account (FSA)
ORCA card subsidy
Paid Time Off (34 days per year)
Retirement Plan
Company
DESC (Downtown Emergency Service Center)
DESC works to end the homelessness of vulnerable people, particularly those living with serious mental illnesses or substance use disorders.
501-1000 employees
H1B Sponsorship
DESC (Downtown Emergency Service Center) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Jenny Tripp, CPA, CIA
Chief Financial Officer
Recent News
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2024-05-23
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2022-09-01
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