Dayforce · 12 hours ago
Business Process Analyst Sr
United States
Full-time
Remote
Mid, Senior Level
$67K/yr - $120K/yr
3+ years expDayforce is a global human capital management company headquartered in Toronto and Minneapolis, seeking a Senior Business Process Analyst. The role focuses on enhancing sales growth through operational improvements and collaboration with cross-functional teams to execute strategic initiatives.
Computer Software
Responsibilities
Identify and execute QTO program initiatives, enhancing the sales and customer experience, and reconcile the interdependencies among them in accordance with the business and department goals. Develop, maintain, and execute project plans, assets, org readiness, and governance communications throughout the initiative's lifecycle
Identify and assign program/project tasks to ensure that the proper associate SMEs and functional teams complete those tasks
Collaborate with internal teams to collect, document, and define new strategic offerings and/or initiatives, business requirements, and inputs to influence company and department goals
Facilitate workshops with business stakeholders and partners to define internal/external customer needs, validate requirements, and propose changes
Develop metrics and reporting to asset leadership in making informed decisions
Facilitate process workflow modeling to collaborate on target state process improvements, automation capabilities, and clearly defined end-to-end persona use cases
Investigate issues from various sources, perform root cause analysis, identify systemic gaps, and ensure these gaps are addressed
Operate autonomously; drive assignments end-to-end, including the support of technology and organizational readiness efforts
Qualification
Required
Bachelor's degree or commensurate experience, with a minimum of 3-5+ years of relevant experience as a Business Process Analyst
Critical thinking with the ability to understand business needs and processes, and possess a drive for continuous improvement
Excellent business partnering skills to understand business contexts, goals, and develop recommendations accordingly
Proven ability to accurately produce detailed process flow designs, document key metrics, and produce supporting cost/benefit analysis
Strong stakeholder management, analytical, interviewing, project management, and creative problem-solving skills
Strong team player with proven ability to effectively work with and influence various business functions within an organization
Close attention to detail, including precise and effective verbal and written communication
Extremely high level of self-organization and time management skills
Mastery of Microsoft Office, Visio, PowerPoint, and Excel, as well as process mapping and analysis tools (i.e., Power BI)
A history of teamwork and willingness to roll up one's sleeves to get the job done
Benefits
Excellent time away from work programs
Comprehensive wellness initiatives
Recognition through competitive pay and benefits
Volunteer days
Dayforce Cares
Company
Dayforce
Dayforce makes work life better.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jeremy Johnson
Chief Financial Officer
Aimee Melgar (she/her)
VP, Global Partner Strategy and Programs
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