Methodist Le Bonheur Healthcare · 12 hours ago
Unified Communications Analyst
Methodist Le Bonheur Healthcare is a reputable organization serving the healthcare needs of Memphis and the Mid-South for over a century. The Unified Communications Analyst provides day-to-day support for over 5600 mobile devices, including device configuration, end user setup, and troubleshooting, while ensuring the adherence to the organization's mission and values.
Responsibilities
Provides day to day mobile device management support to departments and end users
Places orders for mobile devices as needed
Creates/modifies Mobile Device Management policies and configurations based on application requirements
Configures new/replacement devices
Supports Microsoft Teams platform, including but not limited to new MS Teams requests
Performs other duties as assigned
Qualification
Required
Associates Degree Information Technology
Telecommunications 1-3 years
Ability to access a situation, troubleshoot based on need and solve the problem or complete requested task
Ability to follow outlined processes
Knowledge and proficient experience utilizing Office 365 products, including Excel, Word, and Outlook
Ability to provide administrative support including but not limited to receiving orders, shipping orders. Includes use of existing ticketing system
Overall knowledge of how to operate mobile equipment
Ability to effectively communicate with end users via phone, email or any other communications platform (ex. MS Teams)
Preferred
High School Diploma or Equivalent
Company
Methodist Le Bonheur Healthcare
Methodist Le Bonheur Healthcare is a comprehensive network dedicated to enhancing the health and outcomes of patients.
H1B Sponsorship
Methodist Le Bonheur Healthcare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (3)
2023 (9)
2022 (15)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageTotal Funding
$1MKey Investors
Health Resources and Services Administration
2021-07-01Grant· $1M
Leadership Team
Recent News
Methodist Le Bonheur Healthcare
2025-10-10
Ensemble Health Partners
2025-09-12
Ensemble Health Partners
2025-07-16
Company data provided by crunchbase