Hartford HealthCare · 15 hours ago
Senior Colleague Relations Consultant
Hartford, CT
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expHartford HealthCare is launching a new Centralized Colleague Relations Department aimed at enhancing support for its 40,000+ colleagues. The Senior Colleague Relations Consultant will lead complex colleague relations matters, providing strategic guidance and support to senior leadership while ensuring compliance and organizational integrity.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Lead investigations into high-risk and highly complex policy violations, including those with potential legal implications. Apply advanced investigative techniques, collaborate with legal and compliance teams, and ensure timely resolution aligned with organizational values and regulatory requirements
Interpret and apply HR policies in nuanced and sensitive situations, serving as a subject matter expert for leaders, HR partners, and Colleague Relations team
Provide strategic guidance on policy application, especially in cases received through alternative intake methods outside the standard case management tool, and support leaders throughout the case lifecycle to ensure consistency and fairness
Advise senior leaders on performance management strategies, including the development and implementation of performance improvement plans that promote accountability
Coach senior leaders on conflict resolution and colleague relations best practices, equipping them with tools to navigate sensitive interpersonal dynamics and foster a respectful, inclusive workplace culture
Appropriately escalate high-risk incidents and concerns, leading crisis response, and risk mitigation efforts in collaboration with legal, compliance, and senior leadership to protect organizational integrity and minimize exposure
Represent the organization in legal proceedings, mediations, and external investigations, serving as a credible and knowledgeable spokesperson on colleague relations matters
Provide expert counsel to executives on sensitive and complex colleague relations issues, ensuring decisions are informed by legal considerations, organizational values, and strategic priorities
Partner with field HR team to determine need for strategic planning, identify engagement and retention opportunities and execute HHC recommended solutions
Qualification
Required
Bachelor's in Business, Human Resources or related field
A minimum of 8+ years of employee relations experience or comparable experience in the HR capacity required
Excellent verbal and written communications and strong interpersonal communications
Superior customer service orientation and ability to respond in a constructive and timely manner
Must be self-directed and motivated. Work with minimal supervision and exercises common sense and strong independent judgment to problem-solve. Has the ability to identify core issues and resolve them via effectively utilizing available resources
Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretion
Strength in situation leadership, ethics, problem-solving, strategic thinking, and cultural competency
Take a proactive approach to accomplishing work, has timely follow up, and demonstrates the flexibility to meet business needs with a focus on achieving results
Travel between all HHC Locations as needed
Advanced proficiency in Microsoft Office and proficiency in HRIS platforms
Demonstrated process orientation skills and experience with Six Sigma and/or Lean
Preferred
Experience working with senior leadership in a matrix environment
Experience in clinical practice, hospital, or health system
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
10001+ employees
H1B Sponsorship
Hartford HealthCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (4)
2022 (6)
2021 (4)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase