Field Service Engineer III jobs in United States
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Thermo Fisher Scientific · 5 hours ago

Field Service Engineer III

Thermo Fisher Scientific is the world leader in serving science, enabling customers to make the world healthier, cleaner and safer. The Field Service Engineer III will install, repair, and service chemistry analyzers and instrumentation to ensure continuous operation while promoting a positive image of the company.

BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
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H1B Sponsor Likelynote

Responsibilities

Perform on-site installation, repair, maintenance, qualification, and verification of clinical and discrete chemistry analyzers in accordance with instrument/product manufacturers specifications
Provide effective, timely communication and negotiation scheduling with the customer, partner
Ensure effective and timely service and appropriate documentation is recorded through required processes
Knowledgeable of safe operations and maintenance of the analyzers
Maximize analyzer uptime and maintain a high level of customer satisfaction
Must be proficient with the use of customer management software to track service calls, manage parts inventories, and complete job tasks
Collaborate with Sr. Engineer or Manager, Field Service to analyze, review and inspect findings to determine source of problem, and recommends repair, replacement, or other corrective action
Collaborate with Sr. Engineer or Manager, Field Service in problem resolution with factory engineering, technical support, and other personnel to expedite repairs
Assist with on boarding of new hires
Shows ability to coach/mentor other Field Service Engineers
Opportunity to be trained as a trainer on one or more instruments
Other duties as assigned

Qualification

Field Service EngineeringChemistry AnalyzersCustomer Management SoftwareElectrical EngineeringCoaching/MentoringEffective CommunicationOrganizational SkillsTime Management

Required

Minimum of an Associate Degree in Electrical Engineering, Biomedical Instrumentation, military experience in a technical field or related field or equivalent combination of education and experience to perform at this level
Minimum 3+ years' experience as a Field Service Engineer
Effective communication skills and establishing good customer rapport are essential
Proven ability to prioritize service requests and produce clear and concise documentation
Must have ability to work independently and have good organizational, communication and time management skills
Computer proficient
Must be available to travel overnight up to 85% within the territory or other areas as required
Ability to safely lift 50 lbs with assistance on occasion
Ability to safely lift and carry 25-30 lbs continuously throughout the day
Ability to bend, squat, stretch, and reach daily in a service function
Maintain a valid driver's license and safe driving record
Regular and reliable attendance

Benefits

Healthcare
Annual incentive plan bonus
A range of employee benefits

Company

Thermo Fisher Scientific

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Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.

H1B Sponsorship

Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)

Funding

Current Stage
Public Company
Total Funding
$15.97B
Key Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B

Leadership Team

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Stephen Williamson
Senior Vice President and Chief Financial Officer
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Michel Lagarde
Chief Operating Officer
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Company data provided by crunchbase